TROUBLESHOOTING

SYMPTOM

POSSIBLE CAUSE

CORRECTIVE ACTION

 

 

 

 

Loose battery cables

• Check all battery cable connections.

 

 

 

 

Defective battery

• Test battery. Replace as necessary.

 

 

 

 

 

• Ensure charger is plugged into receptacle.

 

 

 

 

Improper battery charger

• Check for tripped main circuit. Reset if required.

Engine does not crank

 

function

• Check all charger cable connections for cleanness and

 

 

 

tightness.

 

 

• Check charger lights to verify correct operation. See Table

 

 

A, Page 25.

 

Fault in starter signal circuit

• Contact a qualified generator dealer for service assistance.

 

 

 

 

Blown control circuit fuse

• Check control circuit fuse.

 

 

 

 

 

• Test battery. Replace as necessary.

 

 

 

 

 

• Ensure charger is plugged into receptacle.

 

 

 

 

Low battery

• Check for tripped main circuit breaker. Reset if required.

 

 

 

 

• Check all charger cable connections for cleanness and

Engine cranks without

 

tightness.

 

• Check charger lights to verify correct operation. See Table

starting

 

 

A, Page 25.

 

 

 

 

• Ensure all manual shutoff valves are open.

 

 

 

 

Poor fuel supply

• Check for proper fuel supply pressure.

 

 

 

• Verify size and fill level of propane tank (LPG only).

 

 

 

 

 

 

 

• Check fuel solenoid voltage during cranking.

 

 

 

 

Low oil pressure

• Check engine oil level.

 

 

 

• Check switch for proper function.

 

 

Engine starts then

 

 

 

• Allow engine to cool, then restart.

immediately shuts down

 

 

 

 

High engine temperature

• Decrease loads on generator.

 

 

 

 

 

• Check enclosure openings for blockage.

 

 

 

 

Main line circuit breaker

• Check breaker. Clear faults, then reclose breaker.

 

tripped

 

 

 

Disconnect breaker tripped

• Check for tripped breaker in circuit between generator

 

output and transfer switch. Clear fault, then reclose breaker.

 

 

No generator output

Generator loss of excitation

• Contact a qualified generator dealer for service assistance.

 

 

Excitation capacitor failure

• Contact a qualified generator dealer for service assistance.

 

 

 

 

 

Generator diode or varistor

• Contact a qualified generator dealer for service assistance.

 

failure

 

 

 

Generator head fault

• Contact a qualified generator dealer for service assistance.

 

 

 

200-2653

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Powermate P3201, P2201, P2701 owner manual Troubleshooting, Symptom Possible Cause Corrective Action
Page 26 Page 28

P2701, P2201, P3201 specifications

The Powermate P3201, P2701, and P2201 portable generators represent a blend of innovation and practicality, designed to provide reliable power for various applications, whether for outdoor activities, home backup, or professional use. These models are distinguished by their powerful engines, user-friendly features, and robust designs, making them ideal companions in situations where electricity is needed most.

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