Troubleshooting

Troubleshooting

If the user disassembles the product when a problem occurs, the product will not be repaired free. Please check the following items first to resolve the problem. If the problem continues, visit PQI web site, www.pqi.com.tw, and request after-sales services.

Q1. I cannot turn the power on by pressing the POWER button.

A1. Check if the battery is installed. If so, check if the battery charge remaining is sufficient. Check if the power is on by connecting the AC adapter to the mPack and pressing the POWER button.

Q2. Although the power is turned on, the initial screen does not appear when I have pressed the POWER button.

A2. After connecting the AC adapter to the mPack, connect the mPack to the PC with USB cable. Then check if mPack is recognized as a USB hard disk drive, run Safely Remove Hardware on the PC and press the POWER button of the mPack once again.

Q3. Although the initial screen appears, the hard disk drive is not recognized.

A3. Check if the battery charge remaining is sufficient, after first referring to the procedure in A1. If the problem continues, check if the mPack is recognized on the PC as a hard disk drive, referring to the procedure in A2. If the PC recognizes the mPack as a USB hard disk drive, run Check Disk to check for file system error in the mPack hard disk. After that, turn the power on again.

Q4. The OTG function does not work.

A4. Connect the cable supplied with the product, and press the USB OTG button on the front panel. If you connect the cable when booting is complete, the power is turned off. After the power is turned off, press the OTG USB button on the front panel. If you press the USB OTG button, the data is automatically downloaded into the hard disk drive of the mPack player. While downloading data, the USB LED on the front panel blinks. Do not disconnect the cable while downloading data.

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PQI P600 manual Troubleshooting

P600 specifications

The PQI P600 is a high-performance portable solid-state drive (SSD) designed for users seeking speedy data transmission and reliable storage solutions. With a sleek and compact design, the P600 caters to both casual users and professionals who require quick access to their essential files and applications.

One of the standout features of the PQI P600 is its exceptional read and write speeds. Leveraging advanced SATA III (6Gbps) technology, the P600 provides impressive data transfer rates, making tasks such as backing up files, transferring large video files, or installing applications much faster compared to traditional hard drives. Users can expect read speeds of up to 500 MB/s and write speeds of around 450 MB/s, enhancing productivity and efficiency in everyday computing tasks.

In terms of design, the PQI P600 boasts a lightweight and portable form factor, easily fitting in a pocket or a small bag. Its robust casing not only looks elegant but also provides durability, protecting the drive from minor impacts and scratches during transport.

The P600 is compatible with multiple operating systems, including Windows, macOS, and Linux, offering versatility for users with different devices. This compatibility makes it an ideal choice for those who frequently switch between computers or need a reliable external storage solution for both laptops and desktops.

Security is another crucial aspect of the PQI P600. It supports the TRIM command, which helps maintain the drive's performance over time by managing unused data blocks efficiently. Additionally, the P600 requires no external power source; it draws power directly from the host device via USB, making it extremely convenient for on-the-go use.

Moreover, the P600 includes built-in error correction technology, ensuring data integrity and protecting against data loss. This feature is essential for users who rely on the drive for storing important documents, photos, or project files.

In conclusion, the PQI P600 embodies cutting-edge SSD technology, combining high-speed performance, portability, and durability. Whether for professional or personal use, it offers a practical and efficient solution for data storage, making it a valuable asset for anyone in need of reliable external storage.