PQI P600 manual Customer Support, Taiwan, China, No.100, Tong Yuan Rd, Suzhou Industrial

Models: P600

1 122
Download 122 pages 21.6 Kb
Page 119
Image 119
Customer Support

Customer Support

Customer Support

Please follow the procedures below when requesting PQI for after-sales service or repair.

Contact the PQI customer service department.

Have your proof of purchase and the product serial number, if any, ready when you contact the PQI customer service department. Acceptable forms for proof of purchase are your purchase receipt, invoice or the PQI warranty card signed and dated by the store.

You may also download an RMA request form, fill it out and fax it back to us.

Our service personnel will provide a returned merchandise authorization (RMA) number and shipping instructions for return of the product. No return will be accepted without pre- authorization, the RMA number clearly marked on the outside of the shipping carton, and the freight prepaid at your expense.

The RMA number is only valid for 30 days from the issue date. It is your responsibility to ensure that PQI receives your product within the 30-day period. After expiration of the 30- day period, you must follow the above procedure and request a new RMA number. PQI reserves the right to refuse the product return.

The warranty period for the repaired or replaced unit will be the remaining warranty period based on the original purchase date, or 30 days from the completion of repair or replacement, whichever is longer.

Customer Support Centers

Taiwan

China

Power Quotient International Co., Ltd.

Shanghai

14F, No. 16, Jian Ba Road Chung Ho City

No.100, Tong Yuan Rd, Suzhou Industrial

Taipei, Taiwan

Park 215021, China

Tel: +886-2-8226-5288

Tel: +86-21-6440-3280

Fax: +886-2-8226-5268

Fax: +86-21-6440-3279

www.pqi.com.tw

www.pqi.com.cn

E-Mail: sales@pqi.com.tw

 

USA

China

PQI Corporation

Shenzhen

46539 Fremont Blvd. Fremont, CA 94538,

Tel: +86-755-8328-7509

U.S.A.

Fax: +86-755-8327-7582

Tel: +1-510-651-7281

 

Fax: +1-510-651-7240

 

www.pqimemory.com

 

E-Mail: sales@pqimemory.com

 

119

Page 119
Image 119
PQI P600 manual Customer Support, Taiwan, China, No.100, Tong Yuan Rd, Suzhou Industrial, Tel +86-755-8328-7509