Primera Technology DP-XRn Cleaning the INK Cartridges, Technical Support, Source Location

D. CLEANING THE INK CARTRIDGES

It may be necessary to clean the ink cartridge nozzles if you notice reduced print quality, or if you suspect an cartridge nozzle has become slightly dried out or clogged. If you are having print quality problems, follow the steps below:

1.Remove the print cartridges.

2.Moisten a lint-free cloth with water.

3. Hold the cloth against the

nozzles for three sec- onds. This will “wick” some additional ink onto the damp cloth.

4.Wipe in the direction shown.

5.Repeat the process.

E. TECHNICAL SUPPORT

If you have difficulties in operating the unit use the procedures in this manual and the additional resource listed below:

Source	Location
Primera Knowledge Base	www.primera.com/knowledgebase.html
PTPublisher Software Help files	Open the software. Click on the ? Icon
SureThing Software Help files	Open the software. Click on the Help Menu - Contents
Email Support	www.primera.com/contact_tech_support.cfm
Chat Support	www.primera.com/knowledgebase.html
Phone Support	763-475-6669 (Mon - Fri 8 a.m. - 7 p.m CST)

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