Chapter 2 Troubleshooting

Troubleshooting

If you are having problems with the validator, consult Table 7 for a list of symptoms and possible solutions.

Table 7. Troubleshooting the Validator

Symptom

 

Solution

 

 

 

 

 

 

The scanning beam does not

1.

Make sure the power/data cable is plugged

come on.

 

into the validator and the controller board on

 

 

the printer. See “Installation and Removal”

 

 

on page 15.

 

2.

Make sure the validator has not been

 

 

disabled in the VALIDATOR menu. See

 

 

“Enabling And Disabling The Validator” on

 

 

page 44.

 

3.

Print a bar code validation demo page

 

 

(page 36).

 

4.

Call your service representative if the

 

 

problem persists.

 

 

 

The scanning beam does not

1.

Adjust the validator along the length of the

cover the entire width of the

 

lower bracket so that the scanning beam

labels being printed.

 

covers the complete width of labels printed.

 

 

See “Installation and Removal” on page 15.

 

2.

Use Beam Shift to move the beam

 

 

horizontally to cover the entire width of the

 

 

labels. See “Shifting The Scanning Beam”

 

 

on page 33.

 

 

The printer pauses after scanning

If you have an RFID encoder but are not

each label.

encoding RFID tags, make sure RFID Reader is

 

set to Disable (in the RFID CONTROL menu).

 

 

Printing 3 mil or 5 mil x-dimension

The validator does not recognize x-dimensions

width bar codes constantly

as small as 3 mil or 5 mil. If you have to print bar

causes error messages.

codes this size, disable the validator to prevent

 

error reports. See “Enabling And Disabling The

 

Validator” on page 44.

 

 

 

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Printronix T5000R user manual Troubleshooting the Validator Symptom Solution

T5000R specifications

The Printronix T5000R is a robust and versatile industrial printer designed to meet the demanding needs of high-volume printing environments. Known for its reliability and efficiency, this printer excels in various applications ranging from logistics to manufacturing.

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