Proctor-Silex HBH450 manuel dutilisation Express Care Service Program

Express Care Service Program *

* Available only to end users located in the continental U.S., Alaska, and Hawaii

Hamilton Beach Commercial understands that your foodservice equipment is a crucial element in the profitability of your business. If your equipment breaks down, you would like repair that’s quick, convenient, and dependable. That’s why we provide the Express Care Service Program for this product while it’s under the Product Warranty. You’ll find that it’s better for your bottom line and your peace of mind.

Follow these three easy steps for quick, convenient and dependable ECSP repairs:

Step One: Dial 1-866-285-1087 toll-free to speak to a member of our highly trained technical service staff (hours Monday – Friday 8:00 AM – 5:00 PM EST). We will make an initial phone diagnosis.

Step Two. If it is determined that minimal on-site maintenance cannot be performed, Hamilton Beach Commercial will ship a replacement product to your location.

Step Three: Once the replacement unit is received, you send the troubled unit back to Hamilton Beach Commercial (we’ll provide the box and supporting materials to return the unit). Hamilton Beach Commercial will pay the freight cost for the returned unit.

NOTE: The warranty of the replacement unit will be prorated based on the time period remaining on the replaced unit.

11