TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart ancd check for symptom your are experencing.
SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
No Power. | AC adaptor not connected. | Conncect AC adaptor |
| AC outlet not working. | Move to another outlet. |
No OGM. | Volume is too low. | Increase volume. |
| Message recorded too low. | Record message again. |
Unit not answering | Line cord(s) are not | Connect line cord(s) |
| connected properly. | securely |
| Unit is not on. | Turn unit on. |
| Phone line problems. | Call local phone compay |
|
| for service. |
No ICM(s) recorded. | Unit is not on. | Turn unit on. |
| Memory is full. | Delete old ICMs. |
| Unit is set to the | Set unit to the |
| Answer/Record mode. | |
ICM is incomplete. | Memory is full. | Delete old ICMs |
| ICM was more than | Make sure ICMs are |
| 90 seconds. | less than 90 seconds. |
| The caller recorded silence, | Calls that fit these |
| busy signal or dial tone. | categories will be cut off. |
ICM is low. | Volume is too low. | Increase volume. |
No sound. | Volume is too low. | Increase volume. |
"Lo" blinks on the | The battery is weak or | Install new battery. |
display | not installed. |
|
No remote acess | The phone is not a | Use a |
|
| |
| Incorrect Access Code. | Enter the correct Access |
|
| Code. |
Can't leave | Memory is full. | When memory is full, this unit |
messages (ICMs). |
| will automatically switch to the |
|
|
13