Profoon Telecommunicatie TAM-60X Troubleshooting Guide, Symptom Possible Cause Possible Solution

Models: TAM-60X

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TROUBLESHOOTING GUIDE

Before requesting service, please refer to the following chart ancd check for symptom your are experencing.

SYMPTOM

POSSIBLE CAUSE

POSSIBLE SOLUTION

No Power.

AC adaptor not connected.

Conncect AC adaptor

 

AC outlet not working.

Move to another outlet.

No OGM.

Volume is too low.

Increase volume.

 

Message recorded too low.

Record message again.

Unit not answering

Line cord(s) are not

Connect line cord(s)

 

connected properly.

securely

 

Unit is not on.

Turn unit on.

 

Phone line problems.

Call local phone compay

 

 

for service.

No ICM(s) recorded.

Unit is not on.

Turn unit on.

 

Memory is full.

Delete old ICMs.

 

Unit is set to the

Set unit to the

 

Anser-Only mode.

Answer/Record mode.

ICM is incomplete.

Memory is full.

Delete old ICMs

 

ICM was more than

Make sure ICMs are

 

90 seconds.

less than 90 seconds.

 

The caller recorded silence,

Calls that fit these

 

busy signal or dial tone.

categories will be cut off.

ICM is low.

Volume is too low.

Increase volume.

No sound.

Volume is too low.

Increase volume.

"Lo" blinks on the

The battery is weak or

Install new battery.

display

not installed.

 

No remote acess

The phone is not a

Use a touch-tone phone.

 

touch-tone phone.

 

 

Incorrect Access Code.

Enter the correct Access

 

 

Code.

Can't leave

Memory is full.

When memory is full, this unit

messages (ICMs).

 

will automatically switch to the

 

 

Answer-Only mode.

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Profoon Telecommunicatie TAM-60X manual Troubleshooting Guide, Symptom Possible Cause Possible Solution