TROUBLESHOOTING

Most treadmill problems can be solved by following the simple steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, call our toll-free HELPLINE at 1-800-736-6879, Monday through Saturday, 7 a.m. until 7 p.m. Central Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 7). Use only a single-outlet surge suppressor that meets all of the specifications described on page 7. Important: The treadmill is not compatible

with GFCI-equipped outlets.

b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the circuit breaker located on the treadmill frame near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in.

c

Tripped

Reset

PROBLEM: The power turns off during use

SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see the drawing

above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five minutes, and then plug it back in.

c.Remove the key from the console. Reinsert the key fully into the console.

d.If the treadmill still will not run, please call our toll-free HELPLINE.

PROBLEM: The displays of the console do not function properly

SOLUTION: a. Check the batteries in the console. If the batteries need to be replaced, see BATTERY INSTALLATION on page 8. Most problems are the result of drained batteries.

b. Remove the key from the console and

UNPLUG THE

POWER CORD.

Remove the Resistance Knob (98)

from the

left Upright. Remove the screws from the

hood, and carefully remove the hood.

Locate the Reed Switch (86) and the Magnet (87) on

the left side of the Pulley (85). Turn the Pulley until the

Magnet is aligned with the Reed Switch. Make sure that the gap between the Magnet and the Reed

Switch is about 1/8”. If necessary, loosen the Screw

(82)and move the Reed Switch slightly. Retighten the Screw. Re-attach the hood, and run the treadmill for a few minutes to check for a correct speed reading. Reattach the Resistance Knob.

b

 

 

 

 

98

86

1/8

85

 

 

 

 

 

87

82

 

 

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ProForm 831.291710 Troubleshooting, Problem The power does not turn on, Problem The power turns off during use, From