TROUBLESHOOTING

Most treadmill problems can be solved by following the instructions below. If further assistance is needed, please call our Customer Service Department toll-free at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 10). Use only a single-outlet surge suppres- sor that meets all of the specifications described on page 10. Important: The treadmill is not com- patible with GFCI-equipped outlets.

b. Make sure that the key is fully inserted into the console.

c.Check the reset/off circuit breaker located on the frame near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in.

PROBLEM: The power turns off during use

c

Off Reset

SOLUTION: a. Check the reset/off circuit breaker (see 1. c. above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five minutes, and then plug it back in.

c. Remove the key from the console and then reinsert it.

PROBLEM: The displays of the console do not function properly

SOLUTION: a. Remove the key from the console and UNPLUG THE POWER CORD. With the help of another person, carefully tip the Base (109) down as shown. Remove the two 3/4”Screws (6) and the two 3/4” Tek Screws (47). (Note: Your treadmill may not have 3/4” Tek Screws.) Note: A phillips screwdriver with at least a 5” shaft is required.

With the help of another person, carefully raise the Uprights (81, 82) as shown. Carefully pivot the Hood (39) off.

a

 

 

6

 

 

109

47

 

47

 

 

81

39

82

 

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ProForm PFTL51230 user manual Troubleshooting, Problem The power turns off during use