Clean and dry the detergent dispenser; see Page 20.
Use the cap of the detergent bottle to measure liqui detergents.
Turn on water tap(s) and pressStart/Pause button. Program continues.
Check whether laundry is trapped in door.
Close the door (a click should be heard). Program continues.
Reset circuit breaker.
Call Customer Service if this fault recurs.
An interrupted program will be resumed when power is restored. If the laundry is to be removed during a power failure, call Customer Service
(refer to Page 24).
Press theStart/Pause button.

Troubleshooting of

dWARNING

TO AVOID RISK OF ELECTRIC SHOCK!

Repairs should only be carried out by an authorized technician.

Minor Faults

If repairs are necessary, and you cannot eliminate the fault yourself with the aid of the following table:

qTurn the program selectorOffto.

qDisconnect the washing machine from the power outlet.

qTurn off the water taps.

qCall Customer Service (refer to Page 24).

Fault

 

 

 

 

 

Possible

cause

 

 

 

 

 

Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

door

cannot

be

 

 

Power

failure.

 

 

 

 

 

An interrupted program will be resumed when power

is

opened.

 

 

 

 

 

 

 

 

 

 

 

 

 

restored.

If the laundry is to

be

removed during a power

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

failure, call Customer Service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(refer to Page 24).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Program is running and/or the door is

locked

for

safetyWait

until

the

program ends;

see Page 19.

 

 

 

 

 

 

 

 

reasons.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Plug is loose or not inserted.

 

 

 

 

 

Eliminate

the

cause.

 

 

 

 

 

 

 

 

 

 

Program selector turned Offto before

end

of

program.

 

Select

a

program.

 

 

 

Door

cannot

be

opened,

For safety reasons the door has been

locked

becauseSeethe "Add

a

garment/Interrupting

the program", Page

19.

even

though

the

appliance

water level,

temperature or speed

is too

high.

 

 

 

 

 

 

 

 

 

has

been

switched off

and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Control lights

do

not

light

A fuse

has

blown.

 

 

 

 

 

 

 

 

 

 

 

 

up.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power

failure.

 

 

 

 

 

 

 

 

 

 

 

 

Program does not start. Start/Pause indicator light flashes.

Program does not start. Indicator light •Finished" i lit and display is flashing

•E:01"

Spin speed cannot be selected.

Detergent residue in the detergent dispenser.

Start/Pause button not pressed.

Door not closed properly.

Spinning is already in progress; during spin cycle theSelect speed before spinning. speed cannot be changed.

Detergent was damp or lumpy.

Water does not enter t machine or detergent is not washed away.

Indicator light •spin" is li and display is flashing

•E:11" or•E:12".

Water tap(s) not turned on.

AQUASTOP

hose

has been triggered.

 

Check

for

safety indicator (refer to page 9).

If red,

 

 

 

 

replace

hose.

 

 

AQUASTOP

is triggered

 

Close water tap and investigate leak.

 

Supply hose kinked or pinched.

 

Eliminate

the

cause.

 

Strainers in supply hose clogged.

 

Clean the water inlet strainers; see Page 20.

 

Water pressure

too

low.

 

Eliminate

the

cause.

 

22

Page 22
Image 22
Bosch Appliances 500 Plus Series manual Troubleshooting, Minor Faults, Cause