Customer

Service

 

 

 

 

 

 

 

 

 

 

 

 

 

The

washing

machine

requires

no

q

If

after working with

your

installer

You will find the model number and

special care other than the care and

 

or

service

technician

the

problem

serial number on the rating plate

cleaning noted previously. If you are

 

still has not

been

resolved to yourlocated

on

the housing and is visible

having a

problem

 

with

your washing

 

satisfaction, please

let

us

know

with the door open.

machine,

please refer

to page

22

 

 

 

 

 

either

by

writing to

us

at:

 

 

 

before calling

for

service.

 

 

 

The image below shows the

 

 

 

 

 

 

 

 

 

 

 

 

If service

becomes

necessary,

contact

 

BSH

Home Appliances

 

 

approximate

location of the rating plate.

your

dealer or installer

or

an

authorized

 

 

The model

number has a rectangle

5551

Mc

Fadden

Ave.

 

 

service center.

Do

not

attempt to repair

 

 

around

it.

The serial number is located

Huntington

Beach,

CA

92649

the appliance yourself. Any work

 

below

the

model number.

performed

by

unauthorized

personnel

 

or

calling

us:

 

 

 

 

 

An example is shown below.

may

void

the

warranty.

 

 

 

 

 

 

 

 

 

 

 

1-800-944-2904

 

 

 

 

 

 

 

If you are having a problem with yourIf

 

 

 

 

 

 

 

writing or calling, please provide the

 

 

 

washing machine

and

are

not

pleased following

information:

 

 

 

 

 

 

 

with

the

service

you have

received:

-

Model

Number

 

 

 

 

 

 

 

 

q

First,

please

contact your

installer

 

 

 

 

 

 

 

 

 

or the Authorized

Service

 

-

Serial

Number

 

 

 

 

 

 

 

 

 

 

-

Date of Original Purchase

 

 

 

 

 

Contractor

in

your

area and

 

 

 

 

 

explain to them why you are not - Date Problem occurred

 

 

 

 

 

 

satisfied. This

 

will

usually

correct

-

Explanation

of

Problem

 

 

 

 

 

 

the problem.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If

writing,

please

also

include

a daytime

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

telephone

number

and

a copy

of the

 

 

 

 

 

 

 

 

 

 

 

 

sales

invoice.

 

 

 

 

 

 

 

 

 

The manufacturer reserves the right to make changes in the product or manual without notification.

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Bosch Appliances 500 Plus Series manual Customer Service, Bsh