Alesis QS8 Trouble-Shooting, TROUBLE-SHOOTING Index, Re-Initializing, Checking Software Version

Troubleshooting: Appendix A

APPENDIX A

TROUBLE-SHOOTING

TROUBLE-SHOOTING INDEX

If you are experience problems while operating the QS, please use the following table to locate possible causes and solutions before contacting Alesis customer service for assistance.

Symptom Cause

Solution

The display does not light when the ON/OFF switch is turned on.

No sound.

No MIDI input in Mix mode (cannot control through MIDI).

No power.

Bad connections.

Volume is turned down.

Keyboard Mode is set incorrectly.

Bad connections.

One or more channels’ MIDI IN switch is off.

Keyboard Mode is set incorrectly.

Check that the power cable is plugged in properly.

Check your audio cables; if necessary, swap cables.

Raise the [VOLUME] slider.

Set the Keyboard Mode to “NORMAL” (Global, p. 6).

Check MIDI cables.

Make sure the MIDI IN parameter is turned on for the channel(s) you wish to control via MIDI.

Make sure the Keyboard Mode (Global p. 6) is set to “NORMAL”.

Notes sustain	Sustain pedal was
continuously.	plugged in after power
	was turned on.

Turn off power and turn on again.

RE-INITIALIZING

If your unit behaves erratically or “freezes”, the first step is to power down the unit. and power it back up again. Disconnect any cables connected to the MIDI IN jack, and make sure that a sequencer or keyboard is not sending messages to the QS that would make it behave erratically (such as a long stream of pitch bend messages on 16 channels simultaneously). If these steps do not solve the problem, you must re- initialize the software. Make sure your mod wheel is all the way down before re- initializing, otherwise the “zero” position of the mod wheel will be incorrect. To re- initialize the QS, hold down both buttons [0] and [3] while turning on the power. This will reset all Global parameters to their default settings, and will initialize all edit buffers so that all Mix, Program and Effects parameters are reset to their default settings. However, none of the Programs, Mixes, or Effects are changed when re- initializing the unit.

CHECKING SOFTWARE VERSION

The current software version may be determined by simultaneously pressing [PROGRAM] and [00]. The QS will momentarily indicate the current software version installed in the display.

QS7/QS8 Reference Manual 127