Promise Technology 4600 Chapter 3: Troubleshooting

Chapter 3: Troubleshooting

•LEDs (below)

• Interpret LED Displays (page18)

• Disk Drive Replacement (page21)

• Fan Replacement (page 22)

• Contact Technical Support (page23)

Figure 1. SuperSwap 4600 has one LED for Enclosure Status and two

LEDs for each disk drive

Note

As long as the WebPAM Software or Promise BIOS indicate that

your array status is Functional, your array is operating normally.

4600

Enclosure

Disk Drive 1

Disk Drive 2

Disk Drive 3

Disk Drive 4

Contents

Main Copyright Trademarks Important data protection information Notice Recommendations Radio Frequency Interference Statement Power Supply Notice Page Contents Page Chapter 1: Introduction About This Manual Overview Specifications Key Features Check the Fit of Your SATA Disk Drives Chapter 2: Installation Unpack your SuperSwap 4600 Install the Enclosure Page Page Page Page Page Sequential Startup Option Hot Swap Drive 3.5-inch Drive Install a Disk Drive Page Page Install Drive Carrier into Enclosure Remove a Disk Drive RAID Management Software (WebPAM) Page Chapter 3: Troubleshooting LEDs Interpret LED Displays Page Page Disk Drive Replacement Fan Replacement Contact Technical Support Technical Support Services Europe, Africa, Middle East United States Germany Italy Taiw an China Limited Warranty Disclaimer of other warranties Your Responsibilities Return Product For Repair