Appendix B: Technical Support

Limited Warranty

Promise Technology, Inc. (“Promise”) warrants that for Three (3) years from the time of the delivery of the product to the original end user:

a)the product will conform to Promise’s specifications;

b)the product will be free from defects in material and workmanship under normal use and service.

This warranty:

a)applies only to products which are new and in cartons on the date of purchase;

b)is not transferable;

c)is valid only when accompanied by a copy of the original purchase invoice.

d)is not valid on spare parts, fans, and power supplies.

This warranty shall not apply to defects resulting from:

a)improper or inadequate maintenance, or unauthorized modification(s), performed by the end user;

b)operation outside the environmental specifications for the product;

c)accident, misuse, negligence, misapplication, abuse, natural or personal disaster, or maintenance by anyone other than a Promise or a Promise-authorized service center.

Disclaimer of other warranties

This warranty covers only parts and labor, and excludes coverage on software items as expressly set above.

Except as expressly set forth above, Promise disclaims any warranties, expressed or implied, by statute or otherwise, regarding the product, including, without limitation, any warranties for fitness for any purpose, quality, merchantability, non-infringement, or otherwise. Promise makes no warranty or representation concerning the suitability of any product for use with any other item. You assume full responsibility for selecting products and for ensuring that the products selected are compatible and appropriate for use with other goods with which they will be used.

Promise does not warrant that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly.

67

Page 71
Image 71
Promise Technology S150 user manual Limited Warranty, Disclaimer of other warranties

S150 specifications

Promise Technology S150 is an advanced storage solution designed to meet the data management needs of modern businesses. This high-performance storage appliance is characterized by its scalability, reliability, and user-friendly management interface, making it an optimal choice for organizations looking to optimize their data storage strategies.

One of the standout features of the S150 is its support for multiple RAID levels, including RAID 0, 1, 5, 6, and 10. This ensures that businesses can tailor their storage configurations based on their specific redundancy and performance requirements. The S150's software-defined storage capabilities provide flexibility in allocating resources, enabling organizations to manage their data efficiently and improve overall performance.

In terms of connectivity, the Promise S150 offers a range of options, including high-speed 10GbE and Fibre Channel interfaces. These technologies ensure that data transfer rates remain high, minimizing latency and allowing seamless access to applications and data. Additionally, the device supports hot-swappable drives, allowing users to replace or upgrade components without downtime, further enhancing productivity.

The management of the S150 is simplified through the Promise Management software, which provides intuitive controls and monitoring capabilities. Users can easily configure storage settings, monitor performance metrics, and maintain data integrity using the built-in tools. The software's graphical user interface makes it straightforward even for those without extensive IT experience, reducing the administrative burden on staff.

Another notable characteristic of the S150 is its robust security features. It provides options for data encryption both at rest and in transit, ensuring that sensitive information is protected against unauthorized access. Advanced user authentication protocols further enhance security, making it suitable for enterprises dealing with confidential data.

The S150 is also designed with energy efficiency in mind. Its intelligent cooling system and power management features help to reduce overall energy consumption, which is crucial for organizations looking to lower operational costs and reduce their environmental impact.

In summary, Promise Technology S150 stands out in the storage market due to its combination of scalability, versatility, and robust management features. With its support for multiple RAID configurations, high-speed connectivity options, intuitive management software, and strong security protocols, the S150 is well-equipped to support the data demands of businesses today and into the future. It represents a reliable and efficient solution for those looking to enhance their data storage infrastructure.