FastTrak S150 TX4 User Manual

Operating System-Related Issues

Different drive lettering under Windows NT

This may happen when using a SCSI card in addition to the Promise card. Windows NT does not necessarily load the driver for the boot device controller first. This results in a drive that in MS-DOS is the C: drive being the D:, or E:, etc. in Windows NT. Use the Windows NT Disk Administrator utility to reassign the letters that NT has improperly assigned to the drives. See your Windows NT documentation for instructions on how to use Disk Administrator.

The Operating System no longer boots after creating a Mirrored Array using your existing boot drive using Windows 98/NT4/2000/XP

This is due to Drive Geometry issues. You can verify this if you move the original drive back to the onboard controller and it boots successfully. Each controller can view a drive differently. This can be an issue for a new controller that loads the original Master Boot Record (MBR) and then has a problem translating it or the Operating System boot record.

For Windows NT, Windows 2000, and Windows XP, Promise recommends a clean install of the Operating System. This action restores the MBR and OS boot record. This requires repartitioning and formatting the drive.

For Windows 98, you can perform the DOS Command SYS C: from a bootable floppy or CD-ROM to restore the operating system boot record and transfer the system files to the boot drive. If this does not work, the Windows 98 registry may have become corrupted during the boot process and must be restored. See the Windows documentation to perform this procedure.

Promise Windows driver does not appear in Device Manager

Windows may already be listing the controller under Other Devices instead of the Hard disk controllers section. In Device Manager under Other Devices to see if it lists a PCI Card or RAID Controller. If so, highlight this listing and click on the Properties button then click on the Driver tab. Depending on your version of Windows, choose either Change Driver or Update Driver. Follow the on-screen prompts to complete installation of the driver. If Windows asks if you want to test if the device can be removed safely, click on CANCEL. Reboot the system to complete installation of the driver.

“Inaccessible Boot Device” Message Appears During Floppyless Install of Windows NT, 2000, or XP

The F6 key was not pressed at the appropriate time. Reboot the system, and press the F6 key when the message “Setup is inspecting your computer’s hardware configuration…” appears in Windows NT4 or the message “Press F6 if you need to install third party SCSI or RAID driver” appears in Windows 2000.

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Promise Technology S150 Operating System-Related Issues, Promise Windows driver does not appear in Device Manager

S150 specifications

Promise Technology S150 is an advanced storage solution designed to meet the data management needs of modern businesses. This high-performance storage appliance is characterized by its scalability, reliability, and user-friendly management interface, making it an optimal choice for organizations looking to optimize their data storage strategies.

One of the standout features of the S150 is its support for multiple RAID levels, including RAID 0, 1, 5, 6, and 10. This ensures that businesses can tailor their storage configurations based on their specific redundancy and performance requirements. The S150's software-defined storage capabilities provide flexibility in allocating resources, enabling organizations to manage their data efficiently and improve overall performance.

In terms of connectivity, the Promise S150 offers a range of options, including high-speed 10GbE and Fibre Channel interfaces. These technologies ensure that data transfer rates remain high, minimizing latency and allowing seamless access to applications and data. Additionally, the device supports hot-swappable drives, allowing users to replace or upgrade components without downtime, further enhancing productivity.

The management of the S150 is simplified through the Promise Management software, which provides intuitive controls and monitoring capabilities. Users can easily configure storage settings, monitor performance metrics, and maintain data integrity using the built-in tools. The software's graphical user interface makes it straightforward even for those without extensive IT experience, reducing the administrative burden on staff.

Another notable characteristic of the S150 is its robust security features. It provides options for data encryption both at rest and in transit, ensuring that sensitive information is protected against unauthorized access. Advanced user authentication protocols further enhance security, making it suitable for enterprises dealing with confidential data.

The S150 is also designed with energy efficiency in mind. Its intelligent cooling system and power management features help to reduce overall energy consumption, which is crucial for organizations looking to lower operational costs and reduce their environmental impact.

In summary, Promise Technology S150 stands out in the storage market due to its combination of scalability, versatility, and robust management features. With its support for multiple RAID configurations, high-speed connectivity options, intuitive management software, and strong security protocols, the S150 is well-equipped to support the data demands of businesses today and into the future. It represents a reliable and efficient solution for those looking to enhance their data storage infrastructure.