Promise Technology S150 Drive-Related Errors, Critical Array Status Error Reported during Boot

Models: S150

1 74
Download 74 pages 39.92 Kb
Page 57
Image 57

Chapter 6: Troubleshooting & Tips

Drive-Related Errors

Critical Array Status Error Reported during Boot

If a critical status error message appears on the FastTrak S150 TX4 BIOS startup screen for a mirrored array (see below), there is a drive in the array that has failed or is not responding. FastTrak S150 TX4 will identify the failed drive by channel number. The mirrored array has lost its fault tolerance, but will still perform normal drive reads and writes.

Operation aborted because FastBuild encountered an error as follows:

Location: Channel 2

Array Status: Critical

Please retry using Promise Array Management utility to recover all data. Reboot the system by pressing the ENTER key.

Try powering the system off and on to reset the drive. Also confirm that cables are properly attached and the drive is receiving power. If the drive still appears to have failed, refer to the Rebuilding an Array option in the Promise Array Management (PAM) utility as detailed in the PAM User Manual.

Drive cannot be formed into an array

Drives must support Serial ATA and be free of media defects to be added into an array. Promise recommends using new identical drives for each array. Re- secure data and power cabling while checking for proper alignment. Typically, Pin 1 of the drive is closest to the power connector.

System CMOS displays C: or D: drive failure during Startup

Do not reference C: or D: in the Motherboard Standard CMOS for drives attached to the FastTrak S150 TX4 controller. Only enter drive information in the Motherboard CMOS for drives attached to the onboard IDE controller.

FDISK reports a much lower drive capacity if a single physical drive or a striped array exceeds 64GB

Due to a limitation with FDISK, the utility reports only the storage capacity that exceeds 64GB. This is a cosmetic, not actual, limitation. Simply create a single DOS drive partition, reboot, and then format the partition. The Format command will recognize the total capacity of the partition accurately. Windows NT/2000/98 will now recognize the total capacity of your array.

53

Page 57
Image 57
Promise Technology S150 user manual Drive-Related Errors, Critical Array Status Error Reported during Boot

S150 specifications

Promise Technology S150 is an advanced storage solution designed to meet the data management needs of modern businesses. This high-performance storage appliance is characterized by its scalability, reliability, and user-friendly management interface, making it an optimal choice for organizations looking to optimize their data storage strategies.

One of the standout features of the S150 is its support for multiple RAID levels, including RAID 0, 1, 5, 6, and 10. This ensures that businesses can tailor their storage configurations based on their specific redundancy and performance requirements. The S150's software-defined storage capabilities provide flexibility in allocating resources, enabling organizations to manage their data efficiently and improve overall performance.

In terms of connectivity, the Promise S150 offers a range of options, including high-speed 10GbE and Fibre Channel interfaces. These technologies ensure that data transfer rates remain high, minimizing latency and allowing seamless access to applications and data. Additionally, the device supports hot-swappable drives, allowing users to replace or upgrade components without downtime, further enhancing productivity.

The management of the S150 is simplified through the Promise Management software, which provides intuitive controls and monitoring capabilities. Users can easily configure storage settings, monitor performance metrics, and maintain data integrity using the built-in tools. The software's graphical user interface makes it straightforward even for those without extensive IT experience, reducing the administrative burden on staff.

Another notable characteristic of the S150 is its robust security features. It provides options for data encryption both at rest and in transit, ensuring that sensitive information is protected against unauthorized access. Advanced user authentication protocols further enhance security, making it suitable for enterprises dealing with confidential data.

The S150 is also designed with energy efficiency in mind. Its intelligent cooling system and power management features help to reduce overall energy consumption, which is crucial for organizations looking to lower operational costs and reduce their environmental impact.

In summary, Promise Technology S150 stands out in the storage market due to its combination of scalability, versatility, and robust management features. With its support for multiple RAID configurations, high-speed connectivity options, intuitive management software, and strong security protocols, the S150 is well-equipped to support the data demands of businesses today and into the future. It represents a reliable and efficient solution for those looking to enhance their data storage infrastructure.