Appendix
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.
Customer important notice: If the TV functions cannot be operated, unplug the AC cord from AC power source, wait at least 1 minute, then
Symptoms | Possible Solutions |
TV will not turn on
No picture, no sound
No sound, picture OK
Poor sound, picture OK
=Make sure the power cord is plugged in, then press Power.
=The remote control batteries may be dead. Replace the batteries.
=Unplug the W3A wire and plug the power wire again.
=Plug another electrical device into AC outlet to confirm the outlet is working properly.
=Check if you have set the timer off.
=Check the antenna/cable connections.
=Press [Display] to see if you have selected the right signal source.
=The sound may be muted. Press [VOL+ ] on the remote control.
=The station may have broadcast difficulties. Try another channel.
=Check the speakers cable connections.
•Hake sure headphones are not connected.
=The station may have broadcast difficulties. Try another channel
=Check the speakers cable connections.
= Checkthe antenna connections.
Poor picture, sound OK
=The station may have broadcast difficulties. Try another channel.
=Adjust the picture from the menu.
Unable to select a certain channel
Poor color or no color
The remote control does not operate
Disorder display at power on
=The channel may be skipped. Choose this channel by directly selecting the buttons from the remote control.
=The station may have broadcast difficulties. Try another channel.
=Adjust Saturation in the Video settings menu.
=There may be an obstruction between the remote control and the remote control sensor.
=The batteries may be installed with a wrong polarity.
=The remote control batteries may be dead. Replace the batteries.
=This may be caused because of a very short interval between POWER
OFFand ON.
= Unplug the power and restart.
Also: please visit www.elementelectronics.com for additional information.
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