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SATO M8485S, XL400/410 manual Initial Checklist, Troubleshooting the Centronics Parallel Interface

Models: XL400/410 M-8400RV M8485S M8490S CL608/612 CL408/412 M8460S M8459S

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6. Troubleshooting

Programming Manual

6.2 Initial Checklist

If you are unable to produce output on your printer, check the following before deciding you are unable to proceed any further.

1.Is the printer switched up and ON-LINE?

2.Do any of the Front Panel LEDs indicate an error condition? If this light is ON, it may indicate the print head assembly is open.

3.Is the Print Head and the Label Hold Down in the down and latched position?

Other areas that may need looking at include:

6.3 Troubleshooting the Centronics (Parallel) Interface

1.Is the IBM parallel printer cable connected securely to your parallel port (DB-25S Female) on the PC and to the Centronics connector on the printer?

Warning: Never connect or disconnect interface cables (or use a switch box) with power applied to either the printer or the host. This may cause damage to the interface circuitry and is not covered by warranty.

2.Is there more than one parallel interface port on your PC (LPT1, LPT2, etc.)? If so, make sure you are sending data out the correct port.

3.When you send the print job to the printer, and it does not respond, do you get an error message on your PC that says “Device Fault” or something similar?

This may mean that the computer doesn’t know the printer is there. Verify that:

a)Both ends of the cable are securely inserted into their respective con- nectors.

b)The printer is ON-LINE.

c)The cable is not defective. There are other things that can cause this error message on your computer, but at this stage, a defective cable may be one of the reasons.

188	SATO RISC Printers

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SATO M8485S, XL400/410, M8460S, M8490S, M-8400RV, M8459S Initial Checklist, Troubleshooting the Centronics Parallel Interface

Contents

Sato Europe GmbH Copyright 1999 Sato Europe GmbH Contents Memory Card Function UPC-E EAN-8MSI 188 Introduction Sato Risc Programming Language Selecting Protocol Control Codes Using Basic Control Standard Non Description Character DSW2-7 Printing with the Parallel Port Lprint E$A Printing with the RS232 Port Print Area OEM right-hand Desktop printer Print Area for CL Printers CL 608 VA CL 612 VA Escax Introduction Print Area for S-Type Printers M8485S M4890S M8460S M8459S Print Area for XL and RV printers XL410 M8400RV First Method Using Base Reference Point Second Method Using Horizontal Offset Position CL612 Label Example for first Method, using base reference point Example for second Method, horizontal position offset 95mm70mm 165mm Label feed direction This page is intentionally left blank Command Codes Bar Codes Programming Manual Command Codes Carriage Returns and Line Feeds have been added to UCC-128 without Incrementing Input Command Codes Programming Manual Bar Codes, Expansion ESCBWaabbb Bar Codes, Variable Ratio ESCBTabbccddee Programming Manual Command Codes Base Reference Point ESCA3H-aaaaVbbbb CL 608 VA CL 612 VA M8485S M8490S M8460S M8459S ESCT1H3F Characters, Custom-DesignedESCKab90cc ESCT1H3F Character Expansion Programming Manual Command Codes Character, Fixed Spacing ESC PR Character Pitch Command Codes Programming Manual Escps Character, Proportional SpacingEscpr Clear Print Jobs & Memory Continuous Forms Printing Copy Image Area ESCWDHaaaaVbbbbXccccYdddd Horizontal Aaaa Vertical 0001 to Bbbb Cutter Command Fonts U, S, M, OA, OB, XU, XS & XM Output Font, Vector Ascenders Äg 64 % Descenders Fonts WB, WL, XB & XL Input Form Feed Form Overlay, Recall Form Overlay, Store Data Graphics, CustomESCGabbbcccdata Programming Manual Command Codes Graphics, PCX ESCGPaaaaa,data Job ID Store Journal Print ESC J Lines and Boxes Box ESCFWaabbVccccHdddd Command Codes Programming Manual Line Feed Command Codes Programming Manual Mirror Image ESCRMaaaa, bbbb Max Print Direction Escrm ESCQ1ESCZ Normal Direction Mirror Image with Rotation Specifying of a mirror command between print fields Mirror Image with specifying area Case of specifying mirror command after the last print field % specifying effects on RM command and print fields Output Mirror position Escz Off-Line/PauseESC@,nn...n Nn...n Postnet ESCBPn...n Print Darkness Print Length, Expanded Escar Print Position Programming Manual Command Codes Print Quantity ESCQaaaaaa Printer Speed Print SpeedESCCS6 M8459S Repeat Label Escc Replace Data Partial Edit Programming Manual Command Codes Reverse Image ESCaaaa,bbbb CL 608 VA CL 612 VA Rotate, Fixed Base Reference Point Programming Manual Command Codes Rotate, Moving Base Reference Point Output Sequential Numbering ESCFaaaabcccc,dd,ee Escz Start/Stop Label Calendar Option Commands Calendar Increment ESCWPabbb Programming Manual Command Codes Calendar Print = from firmware version 1E2050, 1E3002 for CL6xxVA Output Calendar Set ESCWTaabbccddee Memory Card Option Commands These commands require the Memory Card Option Memory Card Function Clear Card Memory Memory Card Function Expand Memory Area Memory Card Function Fonts, TrueType Recall ESCBJRabbccddeeeeff...f Escbj Memory Card Function Fonts, TrueType StoreDownload ESCBJDcccccddddee...e Memory Card Function Format/Field Recall ESCYR,aa ESC/D,bb,cc...c Memory Card Function Format/Field Store ESCYS,aaESC/N,bb,cc 106 Memory Card Function Graphics, Custom Recall 108 Memory Card Function Graphics, Custom Store ESCGIabbbcccddddata 110 Memory Card Function Graphics, PCX Recall Memory Card Function Graphics, PCX Store ESCPIaaa,bbbbb,dataData Data Close #2 Memory Card Function Initialize ESCBJFaaaaaaaa Memory Card Function Slot Select ESCCC1 Status Escbjs 116 Custom Protocol Command Codes Download ESCLD,a,b,c,d,e,f,g,h,i 118 Instruction Start Code. Begins all print jobs Dabbcccd BKaabbcdd Eeefffnn...nBPn...n BTabbccddee BVaaa,bbb Cccccc,dddd Ee...e CSa DCxx...xEaaa Faaaabcccc Ddee FXaaabccc Gabbbccc DataGPaaaaa Haaaa LD,a,b,c,d G,i Download Protocol Command Codes. Downloads a LaabbPaa Qaaaaaa Rotate, Moving Base Reference Point. Rotates Tabccdata Store Custom Designed Characters. To createWBa WDHaaaaVbbbb XBa XLaXWa Rotate Fixed Base Reference Point . Rotates prin $=data Data for Vector font #Ea Aaaa,bbbbZero Replace Data Partial Edit. Provides the ability to Clear Print Jobs and Memory. Clears individual ~aaaa Cutter Command. Controls the cutting of labels when Used in place of the ~ WPabbb Calendar Option CommandsJJJ Memory Card Option Commands GIabbbcccdd Ee...e GRccPIaa,bbbbb Cc...c PYaa Recall PCX Graphics File. Recalls a PCX graphics 132 Bar Code Specifications UPC-A/EAN-13 EAN-8 Codabar Code Interleaved Two of Five I 2/5 ESCB2bbccc dataESCBD2bbccc data ESCD2bbccc data UPC-A/EAN-13 ESCB3bbccc data ESCD3bbccc data ESCBD3bbccc data Bar Code Specifications Programming Manual Printer EAN-8 ESCB4bbccc data ESCD4bbccc data Industrial Two of Five Ratio B5bbccc data Ratio BD5bbccc data Ratio D5bbccc data Matrix Two of Five ESCB6bbccc dataESCBD6bbccc data ESCD6bbccc data ESCBGbbcccdd data Sato Risc Printers 143 144 ESCDAbbccc data d ESCBAbbccc data dESCBDAbbccc data d RatioESCBCbbcccdd data A-Z, -, ., Space, $, /, +, % UPC-E ESCBEbbccc data ESCDEbbccc data Bookland UPC/EAN Supplements ESCBFbbccc data UCC-128 ESCBIbbcccd data 150 Escbp data Data Two-Dimensional Bar Codes Data Matrix, Data Format ESCBXaabbccddeeefffghh Ascii NumberBit CRC Two-Dimensional Bar Codes Data Matrix, Print Data ESCDCxx...x Two-Dimensional Bar Codes Data Matrix, Sequential Numbering ESCFXaaabcccdddeee 156 Two-Dimensional Bar Codes Maxicode Vers ESCBVa,b,c,ddddddddd,eee,fff,DDDDdd..d DDD Data Message Do not enter Null Code Two-Dimensional Bar Codes ESCBKaabbcddeeffffnn...n Sato Risc Printers 159 Two-Dimensional Bar Codes QR Code Optional Special Firmware ESC2D30, a,bb,c,d ee, ff, ggEscds k, nn...n Nn...n Data Escdn IIII, nn...n Sato Risc Printers 161 162 Sato Risc Printers 163 164 Sato Risc Printers 165 166 Sato Risc Printers 167 168 Overview Interface Types Receive Buffer Multi Job Buffer RS232C Serial Interface Asynchronous AsciiData Transmission Rate Character Format Signal Levels Cable Sato Risc Printers 173 Cable Requirements Stxesca . . Job#1 . . Esczetxstxesca . . Job#n . . Esczetx Sato Risc Printers 175 Status Response STX 2 Byte ID1 Status Byte6 Byte Label RemainingETX Sato Risc Printers 177 178 Printer Connector Cable ConnectorSignal Level Centronics Parallel Interface Connector Data Streams Standard Operation Repeat Print Error Signals 184 Sato Risc Printers 185 186 Troubleshooting Initial Checklist Troubleshooting the Centronics Parallel Interface ESCA-DATA---ESCZ Troubleshooting the RS232C Serial Interface Error Signals M8400RV and M84S Series Printers ErrorEeprom Parity Error Signals CL408/412 Error Signals CL608/612 VA Parity Error Error Signals XL400/410 Beep Error Condition To Clear Sato Risc Printers 195 196 Custom Protocol Command Codes Description Online Download Command StructureSTX ETX ESC ENQ Can Offline Download Procedure User Download Lprint E$ LD,,,,@,!,~,,0,0 Custom Characters And Graphics Custom-designed Character Example 202 Sato Risc Printers 203 204 Binary Hex Sato Risc Printers 207 208 Sato Risc Printers 209 210 PCX Graphics Example 212