DNetViewer Interface:
1)Live, Replay, and Setup options
2)PTZ Controls
3)PTZ Setup
4)Invoke PTZ settings.
5)Clear PTZ settings
6)Turn Live display on and off
7)Capture Screen Image
8)Remote Recording
9)Channel Display Mode (number of channels)
10)Volume Control
For information on the features of, and how to use the remote viewing program, refer to 6.3 Main Interface of NetViewer starting on page 31 of the Users Manual.
Trouble Shooting Connecting:Anti-virus programs, fire walls, and other plug-ins could be blocking the Active X Control. Close them and try to connect. For more advanced instructions or for trouble-shooting, please consult the Q-SEE User Manual which came with your unit, or download the manual from our support section at www.Q-See.com. You can also contact our Technical Support department. If you have a router plugged into another router, for example, if you have the DVR attached to a router which is attached to a DSL or Cable router, you may need to forward port 80 and 9000 (or whatever port you are using) on the DSL or Cable router to the IP address of the router that the DVR is attached to, so that router can then forward the port to the DVR. Please refer to the PORT FORWARDING section (Page 4) on how to get instructions on forwarding the port on the other router.
3Enjoy
CONGRATULATIONS
on your purchase!
This Q-See product has undergone extensive quality control. If you have any issues during the setup process, please contact our support department before returning the product.
We have your solution!
1)Need assistance setting up the remote monitoring feature with your Q-See DVR? Visit www.portforward.com/qsee
2)Visit our Q-See Support Section at www. Q-See.com for instant troubleshooting tips, FAQs, DVR firmware downloads, Live Chat and More.
3)Contact our Support Team:
On the Web: (24/7) Visit the Technical Support Section
www.Q-See.com
By Phone (Monday thru Friday, 9am-5pm (PST)
Tech Support 1 (877) 998 3440, ext 539
Customer Service 1 (877) 998 3440 ext. 538
| @ | By Email: |
| ts@dpsi-usa.com |
| |
Digital Peripheral Solutions, Inc.
8015 East Crystal Drive,
Anaheim, CA 92807
www.Q-See.com
