TROUBLESHOOTING
If your phone is not performing to your expectations, please try these simple steps first .
Problem | Solution | |
The CHARGE/IN USE | Make sure the AC adapter is plugged into the base and wall | |
outlet. | ||
LED won’t illuminate |
| |
Make sure the handset is properly seated on the base. | ||
when the handset is | ||
Make sure the charging contacts on the handset and base are | ||
placed on the base. | ||
| clean. | |
| Make sure that the base antenna is in a vertical position. | |
| Move the handset and/or base to a different location away | |
The audio sounds weak | from metal objects or appliances and try again. | |
and/or scratchy. | Press CHANNEL in the Talk mode to help eliminate | |
| background noise. | |
| Make sure that the handset is not too far from the base. | |
| Check both ends of the telephone line cord. | |
Can’t make or receive | Make sure the AC adapter is plugged into the base and wall | |
outlet. | ||
calls. | ||
| ||
Disconnect the AC adapter for a few minutes, then reconnect it | ||
| ||
| Make sure that the handset is not too far from the base. | |
| The battery pack may be weak. Charge the battery for 24 | |
The handset doesn’t ring | hours. | |
or receive a page. | The handset may be too far from the base unit. | |
|
| |
| Place the base unit away from appliances or metal objects. | |
| Keep the handset away from microwave ovens, computers, | |
Severe noise | remote control toys, wireless microphones, alarm systems, | |
intercoms, room monitors, fluorescent lights, and electrical | ||
interference. | ||
appliances. | ||
| ||
|
| |
| Move to another location or turn off the source of interference. | |
The answering system | Make sure the base unit is plugged in. | |
does not work. | Make sure the answering system is turned on. | |
| Set the record time to either the one minute or four minute | |
Cannot record any | option. | |
messages. | The memory may be full. Delete some or all of the saved | |
| messages. | |
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Troubleshooting
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