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Reference section
Troubleshooting
¥Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.
Introduction
Symptom and solution
Symptom | Solution |
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TV will not turn on | ¥ Make sure the power cord is plugged in, then press |
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| ¥ The remote control batteries may be dead. Replace the batteries. | ||
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No picture, no sound | ¥ Check the antenna connections. |
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No sound, picture OK | ¥ The sound may be muted. Press +, Ð or . |
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¥The station may have broadcast difficulties. Try another channel.
¥Check that the Speaker function in SOUND menu is properly set.
Poor sound, picture OK | ¥ The station may have broadcast difficulties. Try another channel. |
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Poor picture, sound OK | ¥ Check the antenna connections. |
| ¥ The station may have broadcast difficulties. Try another channel. |
| ¥ Adjust the PICTURE menu. |
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Poor reception of broadcast channels | ¥ Check the antenna connections. |
| ¥ The station may have broadcast difficulties. Try another channel. |
| ¥ Make sure the Color system is properly set. |
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Teletext problems | ¥ Check the antenna connections. |
| Good performance of text depends on a good strong broadcast signal. |
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Multiple images | ¥ The station may have broadcast difficulties. Try another channel. |
| ¥ Antenna reception may be poor. Use a high directional outdoor |
| antenna. |
| ¥ Check if the direction of the antenna has changed. |
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Poor color or no color | ¥ The station may have broadcast difficulties. Try another channel. |
| ¥ Adjust the Tint and/or Color in the PICTURE menu. |
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The remote control does not operate | ¥ Remove all obstructions between the remote control and the remote |
| control sensor in the TV. |
| ¥ The remote control batteries may be dead. Replace them with new |
| ones. |
| ¥ Check that the TV/VCR/DVD switch on the remote control is |
| properly set. |
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Some pixels of the screen do not light up | ¥ The LCD display panel is manufactured using an extremely high |
| level of precision technology, however, sometimes some pixels of the |
| screen may be missing picture elements or have luminous spots. This |
| is not a sign of a malfunction. |
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The brightness of the screen comes | ¥ When you just buy and start to use this TV, a flickering may be |
down, or flickers of the screen are | caused in the screen. In this case, switch off the TV, then switch on it |
caused, or some parts of the screen do | again to cure the condition. |
not light up. | ¥ The cold cathode fluorescent lamp used for the back light on this TV |
| has longevity. When the brightness of the screen comes down, or the |
| flickers of the screen are caused, or some parts of the screen do not |
| light up, it may reach the end of its life. Contact a service technician. |
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The picture brightness varies when you | ¥ If you switch the TV on at 0¡C and under, wait until the display |
switch the TV on. | warms up. |
Basic operation Getting started
Features
Equipment | connections |
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| Referencesection |
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53 | 8/5/05, 3:59 PM |
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Toshiba 32/37WL58AET (E)