TROUBLESHOOTING

We do not expect you to have any problems with your phone, but if you do, the follow- ing suggestions might help.

Problem

Suggestion

 

 

 

 

The phone does not work or

Be sure the base’s phone line cord and AC adapter are

works poorly.

correctly and securely connected, and the battery pack

 

in the handset is charged.

 

 

 

Return the handset to the base for a few seconds to

 

reset the security access-protection code.

 

 

The handset stops working or

Move the handset closer to the base.

works poorly during a call.

 

Lift the base’s antenna to a fully upright position.

 

 

 

 

Be sure the handset’s battery pack is charged. (If the

 

battery pack power is too low, it does not have enough

 

power to flash the TALK/BATT indicator.)

 

 

Low volume or unusual sounds.

Someone has picked up another phone on the same

 

line. Hang up the other phone.

 

 

Severe noise interference.

Keep the handset and base away from computers,

 

remote control toys, wireless microphones, alarm sys-

 

tems, intercoms, room monitors, fluorescent lights, and

 

electrical appliances.

 

 

 

Move to another location or turn off the source of inter-

 

ference.

 

 

 

Press CH to change the channel.

 

 

 

Hang up and redial the number.

 

 

The phone cannot be operated

Lift the base’s antenna to a fully upright position.

at a useful distance from the

 

Be sure neither the handset or base antenna is touching

base because the signal

a metal surface.

becomes weak or noisy (hand-

 

set’s range has decreased).

 

Recharge the battery pack.

 

 

 

The handset battery pack does

Check the charging contacts on the handset and base. If

not charge.

they are dirty, clean them with a pencil eraser.

 

 

 

Be sure the battery pack is properly connected.

 

 

 

Be sure the handset is properly seated on the base.

 

 

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Radio Shack ET-1124 owner manual Troubleshooting, Problem Suggestion