TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the fol- lowing suggestions might help.
Problem | Suggestion | |
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Low volume or unusual sounds. | Someone has picked up another phone | |
| on the same line. Hang up the other | |
| phone. | |
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Severe noise interference. | Keep the handset away from comput- | |
| ers, remote control toys, wireless micro- | |
| phones, alarm systems, intercoms, | |
| room monitors, fluorescent lights, and | |
| electrical appliances. | |
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| Move to another location or turn off the | |
| source of interference. | |
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| Hang up and redial the number. | |
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The phone cannot be operated at a | Lift the base’s antenna to a fully vertical | |
useful distance from the base | position. | |
because the signal becomes weak |
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Be sure neither the handset or base | ||
or noisy (handset’s range has | ||
antenna is touching a metal surface. | ||
decreased). | ||
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| Return the handset to the base to | |
| recharge the battery pack. | |
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The phone does not work or works | Be sure the base’s phone line cord and | |
poorly. | AC adapter are correctly and securely | |
| connected, and the battery pack is | |
| charged. | |
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The handset battery pack does not | Check the charging contacts on the | |
charge. | handset and base. If they are dirty, clean | |
| them with a pencil eraser. | |
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| Be sure the battery pack is properly con- | |
| nected. | |
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| Be sure the handset is properly seated | |
| on the base. | |
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