ˆTroubleshooting
We do not expect you to have any problems with your phone, but if you do, the following suggestions might help.
Problem |
| Possible Solutions |
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The phone does not work or | • | The phone line and handset cords might |
works poorly. |
| not be securely connected. Reconnect |
|
| them. |
| • | Batteries are weak or not installed. Install |
|
| or replace the batteries. |
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| |
Volume drops or you hear | Someone has picked up another phone on the | |
unusual sounds. | same line. Hang up the other phone. | |
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| |
No dial tone. | The phone line and handset cords might not | |
| be securely connected. Reconnect them. | |
|
| |
You have an incoming call, | • Let the phone ring twice before you | |
but do not receive any Caller |
| answer, so it has time to record the Caller |
ID information. |
| ID information. |
| • | The phone line and handset cords might |
|
| not be securely connected. Reconnect |
|
| them. |
| • | Check with your phone company to con- |
|
| firm that your Caller ID service is active. |
|
| |
Display is blank. | Batteries are weak or not installed. Install or | |
| replace the batteries. | |
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|
If you still have problems, disconnect the phone. If other phones on the same line work properly, the fault is in this phone or its installation. If you cannot find the problem, take the phone to your local RadioShack store for assistance.
14 | Troubleshooting |
