Troubleshooting

Problem	Cause	Action

The oven does not	The oven may not work, too	Put one cup of water in a
heat.	much food is being cooked, or	microwave-safe container and
	improper cookware is being	run the microwave for 1-2
	used.	minutes to check whether the
		water is heated.
		Reduce the amount of food and
		start the function again.
		Use a cooking container with a
		flat bottom.

Heating is weak or	The oven may not work, too	Put one cup of water in a
slow.	much food is being cooked, or	microwave-safe container and
	improper cookware is being	run the microwave for 1-2
	used.	minutes to check whether the
		water is heated.
		Reduce the amount of food and
		start the function again.
		Use a cooking container with a
		flat bottom.

The warm function	The oven may not work, too	Put one cup of water in a
does not work.	much food is being cooked, or	microwave-safe container and
	improper cookware is being	run the microwave for 1-2
	used.	minutes to check whether the
		water is heated.
		Reduce the amount of food and
		start the function again.
		Use a cooking container with a
		flat bottom.

The thaw function	The oven may not work, too	Put one cup of water in a
does not work.	much food is being cooked, or	microwave-safe container and
	improper cookware is being	run the microwave for 1-2
	used.	minutes to check whether the
		water is heated.
		Reduce the amount of food and
		start the function again.
		Use a cooking container with a
		flat bottom.

70 English

NQ50J9530_EE_DE68-04354E-00_EN.indd 70

3/3/2015 2:27:38 PM

Samsung NQ50J9530BS/EE manual Troubleshooting