Information codes

If the oven fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Code

Description

Action

 

 

 

C-20

The temperature sensor is open.

 

 

 

The temperature sensor is short.

Unplug the power cord of

 

C-F0

If there is no communication between the

the oven, and contact a local

main and sub MICOM.

Samsung service centre.

 

 

 

 

C-F1

Only occurs during EEPROM Read/Write

 

 

 

 

 

This code appears when the oven

 

 

temperature high.

Unplug the power cord for

C-21

In case the temperature rises over the

cooling enough time, and

 

limit temperature during operation of each

restart the microwave oven.

 

mode. (Fire sensed.)

 

 

 

 

C-F2

 

Stop the oven and then try

 

again.

 

 

 

 

 

 

 

Unplug the power cord for

 

The touch key is malfunction.

cooling enough time, and

 

clean the button. (Dust,

C-d0

 

Water)

 

 

When appear same problem,

 

 

contact a local Samsung

 

 

service centre.

 

 

 

Troubleshooting

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Samsung NQ50J9530BS/EE manual Information codes