Troubleshooting
Food is cooking too slowly, too quickly, or burning
Cooking times may differ from your previous oven. The oven control settings and cooking times are intended to be used only as a guide. Individual tastes may require the gas mark to be altered one gas Mark either way, to get the results you want. Try cooking at a higher shelf position and/or higher Mark. Oven cooking times and temperatures may need to be increased when other burners are in use. Are the oven burner ports blocked with spilt food?
The oven is not cooking evenly
Do not use a tin or tray larger than 340mm x 305mm.
If you are cooking a large item, be prepared to turn it round during cooking.
If two shelves are used, check that space has been left for the heat to circulate. When the baking tray is put into the oven, make sure the front edge is level with the front of the shelf.
Check that the door seal is not damaged and that the door catch adjusted so that the door is held firmly against the seal.
NB the seal is intended to have a gap at the bottom of the door
A dish of water when placed on the shelf should be the same depth all over. (For example, if it is deeper at the back, then the back of the cooker should be raised up or the front lowered). If the cooker is not level arrange for your supplier to level it for you.
Oven not coming on when turned on manually
Is the power on? Is the clock illuminated? If not there may be something wrong with the power supply. Is the clock flashing 0.00? If so set it to the correct time of day. Has the Timer been set to AUTO by mistake? If AUTO is showing on the clock display, press the ‘cook period’ button and reduce any set cooking time showing to 0.00, with the (+) and
Oven not coming on when automatic cooking
Timer set correctly but oven knob left OFF by mistake?
Oven temperature getting hotter as the cooker gets older
If turning the knob down has not worked or only worked for a short time then you may need a new thermostat. This should be fitted by a service person.
Grill Ignition faulty
Is the power on? Is the clock illuminated? If not there maybe something wrong with the power supply. See ‘power supply’ section further on.
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