Troubleshooting
What cleaning materials are recommended for the hotplate?
See the ‘Cleaning’ section for recommended cleaning materials. We do not recommend Mr. Muscle, as it contains chemicals that may damage the surfaces of your hotplate.
If there is an installation problem and I don’t get my original installer to come back to fix it who pays?
You do. Service organisations will charge for their call- outs if they are correcting work carried out by your original installer. It’s in your interest to track down your original installer.
Power failure
In the event of a failure in the electrical supply the hotplate may be lit using a match.
Hotplate ignition or hotplate burners faulty
Is the power on?
If so is there something wrong with the power supply?
Are the sparker (ignition electrode) or burner slots blocked by debris?
Is the burner trim correctly located? Are the burner caps correctly located? See the section entitled ‘Cleaning’
Hotplate burners will not light
Make sure that the burner parts have been replaced correctly after wiping or removing for cleaning.
Check that there is not a problem with your gas supply. You can do this by making sure that other gas appliances you may have are working.
Do the burners spark when you push the burner control knob? If not check the power is on.
General Safety Instructions
In the UK:-
The hotplate must be installed by a CORGI registered engineer.
In the Republic of Ireland:-
The installation must be carried out by a Competent Person.
The installation must be in accordance with the installation instructions and comply with the relevant regulations and also the local gas and electricity supply companies’ requirements.
If you smell gas
Don’t turn electric switches on or off. Don’t smoke
Don’t use naked flames
Do turn off the gas at the meter or cylinder
Do open doors and windows to get rid of the gas Do keep people away from the area affected Call your gas supplier.
If you are using natural gas in the UK ring Transco plc on
0800 111 999
This appliance is designed for domestic cooking only. Use for any other purpose could invalidate any warranty or liability claim.
The use of a gas cooking appliance results in the production of heat and moisture in the room in which it is installed. Ensure that the kitchen is well ventilated: keep natural ventilation holes open or install a mechanical ventilation device, (mechanical extractor hood).
Prolonged intensive use of the appliance may call for additional ventilation, for example opening a window, or more effective ventilation, for example increasing the level of mechanical ventilation where present.
The hotplate should be serviced by a qualified service engineer and only approved spare parts used. Have the installer show you the location of the hotplate control switch. Mark it for easy reference. Always allow the hotplate to cool and then switch off at
the mains and before cleaning or carrying out any maintenance work, unless specified otherwise in this guide.
All parts of the hotplate become hot with use and will retain heat even after you have stopped cooking.
Take care when touching hotplate, to minimize the possibility of burns, always be certain that the controls are in the OFF position and that it is cool before attempting to clean the hotplate.
Use dry oven gloves when applicable - using damp gloves might result in steam burns when you touch a hot surface. Never operate the hotplate with wet hands.
Do not use a towel or other bulky cloth in place of a glove. They might catch fire if they touch a hot surface.
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