Troubleshooting
Hotplate ignition or hotplate burners faulty
Is the power on? Is the clock illuminated? If not there maybe something wrong with the power supply.
See ‘power supply’ section further on.
Are the sparker (ignition electrode) or burner slots blocked by debris?
Is the burner trim correctly located? Are the burner caps correctly located?
See the section entitled ‘Cleaning your cooker’
Hotplate burners will not light
If only one or all the hotplate burners will not light, make sure that the parts have been replaced correctly after wiping or removing for cleaning.
Check that there is not a problem with your gas supply. You can do this by making sure that other gas appliances you may have are working.
Do the burners spark when you push the button? If not check the power is on - is the clock illuminated?
A crack has appeared in the Warmer plate’s surface
Disconnect the cooker immediately from the power supply and arrange for its repair. Don’t use the cooker until after the repair. See the HELP leaflet for how to contact a service person.
The knobs get hot when I use the oven or the grill, can I avoid this?
Yes, this is caused by heat rising from the oven or the grill, and heating them up. Don’t leave the oven door open. Make sure that the grill pan is pushed right back to the ‘back stop’ when grilling.
Grill Ignition faulty
Is the power on? Is the clock illuminated? If not there maybe something wrong with the power supply. See ‘power supply’ section further on.
Grill not cooking properly
Are you using the pan and trivet supplied with the cooker? Is the pan being used on the runners, not the floor of the compartment? Is the grill tray pushed fully back to stop?
Oven ignition faulty
Is the power on? Is the clock running? - if not there may be something wrong with the power supply.
See the section on ‘Checking the power supply’. Check that the electrode and burner slots are not blocked by debris.
Has the Timer been set to auto by mistake, or after power cut?
Has the Timer been set correctly but oven tap not left OFF by mistake?
Is the key symbol (
) showing in the display? See the Clock section of the instructions for more information on the key lock feature of the clock.
Oven not coming on when turned on manually
Is the power on? Is the clock illuminated? If not there may be something wrong with the power supply. Is the cooker supply on at the isolator switch? Is the clock flashing 0.00? If so set it to the correct time of day. Has the Timer been set to AUTO by mistake. If AUTO is showing on the clock display, press the ‘cook period’ button and reduce any set cooking time showing to 0.00, with the (+) and 
button twice.
Is the key symbol (
) showing in the display? See the Clock section of the instructions for more information on the key lock feature of the clock.
Oven not coming on when automatic cooking
Timer set correctly but oven knob left OFF by mistake?
Is the key symbol (
) showing in the display? See the Clock section of the instructions for more information on the key lock feature of the clock.
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