Problem | Cause | Solution |
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Cold water dispenser
6.1 | Cold water not dispensing. | 6.1.1 The water supply pipe is not |
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| open. |
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| 6.1.2 The water filter is blocked. |
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| 6.1.3 The water line is blocked. |
6.2 | The water has a strange odour. | 6.2.1 The water has been stored |
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| too long without use. |
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| 6.2.2 The local potable water |
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| source is suspect. |
6.3 | The water supply pressure is | 6.3.1 Water pressure level is below |
| too low. | specification minimum of 25 |
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| psi (1.7 bar). |
6.1.1.1Open the water supply line all the way.
6.1.2.1Replace the water filter.
6.1.3.1Check that the water tubes are not kinked or restricted.
6.2.1.1Remove
6.2.1.2Contact your local water supply company to check quality of the water.
6.3.1.1Contact local plumbing supply dealer to install a water booster to obtain
The fridge has a bad odour
7.1 | The inside of the fridge is dirty. 7.1.1 | The inside walls, shelves, and |
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| door bins need cleaning |
| 7.1.2 | The foods in the fridge have |
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| been stored beyond their |
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| useful life. |
7.1.1.1Clean all inside surfaces with warm water and a clean soft damp cloth then wipe dry.
7.1.2.1Wrap and cover foods to extend useful food life.
The door or drawer is hard to open and/or close
8.1 | The door has a closing problem. | 8.1.1 The door may have food |
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| articles or packages that are |
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| obstructing closure. |
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| 8.1.2 The level of the refrigerator is |
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| causing the door to shift out |
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| of position. |
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| 8.1.3 The door could be hitting |
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| against adjacent cabinets or |
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| appliances. |
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| 8.1.4 The door hinge alignment |
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| may require adjustment. |
8.2 | The drawers are hard to move | 8.2.1 The stored foods are |
| in or out, or will not close. | interfering with the slide |
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| mechanism. |
8.2.2 The drawer slides are dirty from food particles.
8.1.1.1Reposition the shelves, door bins, or internal containers to allow the door to close.
8.1.2.1Ensure the floor is level using sturdy materials that are also non flammable.
8.1.3.1Provide a good 25mm (1”) clearance on all 3 sides and on top of the cabinet so doors can open and close freely.
8.1.4.1Adjust hinges and add spacer clips supplied.
8.2.1.1Position the foods away from the drawer sides and spread out the foods evenly within the drawers.
8.2.2.1Clean the drawer and wipe down the slides periodically so the slide ball bearings move freely.
General
9.1The compressor does not work.
9.2The fridge operates frequently or operates for a long time.
9.1.1The refrigerator is in deep freeze cooling
9.1.2The refrigerator is not powered on.
9.2.1The room temperature or ambient temperature is high.
9.2.2The ice maker is in operation.
9.1.1.1This is normal for a refrigerator that goes into deep freeze automatically. The period of deep freeze cooling lasts about 30 minutes.
9.1.2.1Make sure the plug is inserted all the way into the power outlet.
9.1.2.2Has the circuit breaker tripped? Check and change to a new 13A fuse and/or reset the circuit breaker.
9.1.2.3Check the electrical supply to the room. Call the local electricity company.
9.2.1.1It is normal for the fridge to operate continuously.
9.2.2.1This is normal – the ice maker adds extra work load in the refrigerator.
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