Raymarine Satellite TV Systems Maintenance and troubleshooting

45

Maintenance and troubleshooting

Introduction

This section deals with maintenance and troubleshooting that can be

carried out by the system user.

Maintenance

Your Raymarine Satellite TV system has been designed to require minimal

maintenance. The following routine maintenance checks will ensure that

your system maintains peak performance:

• Examine the cables for signs of damage, such as chafing, cuts or nicks.

• Check that all cables are firmly attached.

• Wash the exterior of the antenna cover with fresh water to remove salt

deposits; a mild detergent may be added to remove grime. DO NOT use

abrasive cleaners or solvents such as acetone as this may result in

irreparable damage to the unit.

• The antenna is not a sealed unit, DO NOT use a power spray to wash

the exterior as this may result in water ingress and damage to the unit.

• Twice a year remove the antenna cover and examine the interior for

signs of corrosion.

Troubleshooting

Your Raymarine product has been subjected to comprehensive test and

quality assurance programs prior to packing and shipping. However, if your

unit should develop a fault, please refer to the following table to identify

the most likely cause and the corrective action required to restore normal

operation.

If you still have a problem after referring to the table, contact your local

Raymarine dealer, national distributor or Raymarine Product Support for

further advice.

Note:

* for an explanation of possible causes and their remedies refer to the

following paragraphs.

WARNING

Power supply

Ensure that the system is isolated from your boat’s power

supply before carrying out any maintenance.

Symptom

Possible cause*

12345678

Antenna not functioning or displays

‘ANT OUT OF CONTROL’ message

XX

No picture on TV set XXXX

Intermittent picture for short intervals XXXXX X

System works at the dock but not

underway

X

System will not find satellite XXXXXXX

‘Snowy’ television picture X

81258_3.book Page 45 Wednesday, November 8, 2006 2:06 PM

Contents

Main Page Contents Page Safety notices WARNING Product installation In-line fuse Antenna unit cover Page Important information Introduction Geographic location Television reception EMC conformance Declaration of conformity Waste Electrical and Electronic Equipment Directive Restriction of the use of certain Hazardous Substances What does a typical system look like? Satellite receivers, televisions and subscription services must be purchased separately. Page Installation EMC installation guidelines Whats in the box?.... What tools do I need to install my TV system?.... How do I plan the installation?... Cables Power requirements Clear view of sky Extending the cables How do I install the ACU?.... ACU dimensi ons Installing the ACU How do I install the antenna?.... Preparing the antenna Preparing the mount Securing the antenna How do I connect the system cables?.... Connecting the antenna Note: Antenna baseplate Connecting the ACU How do I configure the system?... Systems with 2RF connector baseplate Single IRD In-line fuse Twin IRDs Multiple IRDs North American systems and South America (DirecTV) North American systems - DirecTV Multiswitch MASTER IRD 1 IRD 2 IRD 3 Multi S/W IRD1 Europe, Australia, New Zealand, China, Middle East, South America (Sky) System with 4 RF connector baseplate Single IRD Twin IR Ds Multiple IRDs Systems using up to 4 IRDs Systems using more than 4 IRDs Connecting your satellite TV system to an NMEA0183 GPS * This applies to Raymarine 60 STV systems only. Pin 1 Pin 2 Page System set up Introduction Set up using the ACU Start up Changing the default satellite * Set up mode Setting the satellite pair Setting the satellite pair - DirecTV Setting the GPS using the ACU If your system is connected to a GPS antenna, the position will be updated in real time. Edit satellite information p Note: (1) (2 ) Vertical and horizontal polarization applies to regions with linear polarization only. Setting the local frequency LNB systems in regions with circular polarization Raymarine does not recommend changing the LNB type unless instructed to do so. LNB systems in regions with linear polarization Raymarine does not recommend changing the LNB type unl ess instructed to do so. Setting the DiSEqC method Setting the LNB skew angle This menu is only applicable to Raymarine 60STV Premium models * CALIBRATION - uses the skew sensor motor to position th e LNB. MANUAL- enables you to set the skew angle manually according to signal strength. Display version Setting antenna go position Setting antenna move step Setting defaults Set up using the Graphical User Interface PC GUI main menu Controller menu Antenna status Serial port set up The GUI control soft keys Setting the GPS Editing the satellite information Setting antenna angle, move step and diagnosis. Moving the antenna to a new position Antenna diagnosis Setting the skew angle This section is only applicable to regions with linear polarization. Maintenance and troubleshooting Introduction Maintenance Troubleshooting * for an explanation of possible causes and their remedies refer to the following paragraphs. Page Antenna diagnosis Press EXIT to return to main set up menu. If failed, check the power and data cable connections. Technical support www.raymarine.com Satellite information Introduction Satellite coverage areas Climatic conditions European satellites Page Page Page US satellites Page Australia Optus C1 New Zealand Optus B1 Page Middle East Page South America Satellite coverage by geographic location Europe Page Satellite tracking Satellite service providers European satellites Page North American satellites Australia and New Zealand Far East Page Appendix 7: Technical specification Raymarine 45 STV Page Page Raymarine 60 STV