Troubleshooting, Step | Raypak 399B-2339B instruction

TROUBLESHOOTING

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Does the power switch

provide power to the

Check the switch

control panel?

NO

and/or line voltage

Replace ignition module

Is enable/disable

YES

jumper intact (J1)?

Reattach

Check all safety limit

NO

YES

devices and voltage from

Unit is in standby mode.

the transformer to J10 on

Is there a call for heat?

CPW board.

NO

NO

Is there 120VAC at J8

NO

YES

Connector on the CPW board?

Does F2 on

ignition module

NO

have 120VAC?

Do the combustion air

YES

YES

blowers come on?

Is 24VAC at present at TH (J3 & J12 on CPW

YES

NO

board and orange wire on ignition module)?

Check flow switch, all

NO

Is air pressure switch(s) and

connectors on CPW board

and controller.

J2 of CPW board (N.O.)

YES

powered?

Check the fan relay. Is there

YES

120VAC at K3 relay?

Is there continuity from the

YES

NO

NO

Is 24VAC at PS on

fan relay to fan(s)?

ignition module? Is

connecting plug

Does air pressure switch(s)

YES

secure?

Replace fan relay

have correct pressure?

(1.4” W.C.)

Replace fan

YES

Does igniter prove?

Replace air

NO

pressure switch

NO

Correct the air settings or

YES

Check Amp draw during

you may have to clean

Is air switch

YES

heat-up for 3.2 Amps or

bouncing?

burners, heat exchanger

and/or air filter.

greater.

Is the flame

NO

Replace HSI

NO

sensor signal to

YES

the ignition

module greater

Readjust to 3.5” W.C.

than 4 uA DC?

NO

Are the gas valve

NO

gas.

settings correct?

Is the unit running?

YES

YES

NO

Is the unit running?

Is static and dynamic inlet

manifold gas pressure correct?

Replace gas valve

YES

YES

NO

Is downdraft present?

		NO
Call our Technical Service Department
Call our Technical Service Department
1-800-947-2975 Outside California	The unit is okay		Clean or replace flame sensor
1-800-627-2975 Inside California	The unit is okay

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Raypak 399B-2339B operating instructions Troubleshooting, Step

399B-2339B specifications

The Raypak 399B-2339B is a notable pool heater that stands out in the competitive market of heating solutions, particularly aimed at residential and commercial swimming pools and spas. Designed for efficiency and reliability, the Raypak 399B-2339B integrates advanced technology to deliver a comfortable swimming experience, safeguarding users against fluctuating outdoor temperatures.

One of the primary features of the Raypak 399B-2339B is its robust design, built to withstand the rigors of outdoor environments. With a durable cabinet made from corrosion-resistant materials, it ensures longevity and resistance to various weather conditions. This heater boasts a compact footprint, making it an ideal choice for properties with limited installation space.

A standout characteristic of this model is its energy efficiency. The Raypak 399B-2339B utilizes a high-efficiency gas burner, allowing it to heat water quickly while consuming less fuel. This efficiency not only reduces operational costs but also aligns with environmentally conscious practices, making it an appealing choice for eco-friendly users.

Equipped with innovative technologies, this heater offers both digital controls and diagnostic capabilities. The user-friendly digital display allows for precise temperature control and easy monitoring of the heater's performance. Additionally, the built-in diagnostics feature alerts users to any operational issues, ensuring timely maintenance and minimizing downtime.

The Raypak 399B-2339B is compatible with both natural gas and propane, providing versatility in energy sources. This adaptability can be particularly beneficial for those seeking to switch fuel types or utilize available resources. Moreover, its low NOx emissions make it compliant with stringent environmental regulations, contributing to cleaner air and a healthier ecosystem.

In terms of heating capacity, the Raypak 399B-2339B boasts a powerful output, efficiently heating large bodies of water. This performance makes it suitable for various applications, from residential pools to commercial aquatic centers, ensuring that swimming enjoyment is never compromised due to cold water.

The unit also features a built-in water hydraulics system that optimizes water circulation, preventing overheating and prolonging the lifespan of the heater. Furthermore, the Raypak engineering team has ensured that the installation process is straightforward, with clear guidelines and necessary plumbing fittings provided.

In summary, the Raypak 399B-2339B is a top-tier pool heater that offers durability, energy efficiency, advanced technology, and versatile fuel compatibility. Its high performance and user-friendly features make it a reliable investment for anyone looking to enhance their swimming experience.

Contents

Installation & Operating Instructions Page Contents Pay Attention to These Terms Product Receipt Before InstallationInstallations at Elevation Model Identification Component Locations Component Locations Back General Information Burners per Valve Stages Fire at Stage Time/Temperature Relationships in Scalds General SafetyWater Time to Produce Serious Temp Burn Equipment Base InstallationInstallation Codes Stacking Table D Vent/Air Inlet Termination Clearances Outdoor Installations Indoor InstallationsClearances Combustion and Ventilation Air Conventional Combustion Air Supply Canadian Installations All Air from Outdoors Reversing Water Connections Relief Valve Piping Water PipingGeneral Hydrostatic Test Models 399B-899B Models 989B-2339B Cold Water OperationCold Water Starts Pump Selection Temperature & Pressure GaugeHydronic Heating Cold Water Run Air-Separation/Expansion Tank Pressure Drop in Feet of Head Feedwater RegulatorPiping Three-Way Valves Gas Supply Potable Water and Space Heating Model Gas Supply ConnectionTable I Maximum Equivalent Pipe Length Gas Supply Pressure Models 399B-2339B Adjustment Models 989B-2339BReversing Gas Supply Connection Field-Connected Controllers Electrical Power ConnectionsCheck the Power Source Making the Electrical Connections Field Wiring Connection On-Off Wiring Connections Stage Wiring Connections Single Stage Tankstat Support of Vent Stack VentingBarometric Damper Installations Vent Terminal Location Canadian Installations Venting Installation TipsChanging the Flue Outlet Natural Draft Vertical Venting Category Venting ConfigurationsInstallation Termination Size Material Min Horizontal Through-the-Wall Venting Category Horizontal Through-the-Wall Venting Category Material Vent Length Controls Outdoor InstallationFreeze Protection Models 399B-899B Heater Sequence of OperationExternal Lights Color Indication Page Models 989B-2339B Models 1529B-2339B Only Ignition Module High Limit Manual ResetFlow Switch Operating Control High and Low Gas Pressure Switches Low Water Cut-Off Optional Wiring Diagram Models 399B-1259B Wiring Diagram Models 1529B-2339B START-UP Pre Start-up Main Burner Adjustment Blower AdjustmentStart-Up Follow-Up Safety InspectionLeak Test Procedure Dual-Seat Gas Valves Pilot Turn-Down Test Post Start-Up Check Leak Test Lighting Instructions OperationTo Turn Off Gas To Appliance Troubleshooting Step Suggested Minimum Maintenance Schedule MaintenancePreventive Maintenance Schedule Annually WeeklySemi-Annually As Required Appendix Inside Air Contamination Limited Parts Warranty Delta Limited Types H and WH START-UP Checklist for FAN-ASSISTED Raypak Products