RCA 27910 user service Introduction, Before YOU Begin, Memory, Changing the Battery, Service

27910/27920

40-Channel 2.4GHz Cordless Telephone User’s Guide

INTRODUCTION

Your Cordless Telephone is designed to give you flexibility in use and high quality performance. To get the most from your new cordless telephone, we suggest that you take a few minutes right now to read through this instruction manual.

IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that is not cordless, in case the power in your home goes out.

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

BEFORE YOU BEGIN

4.Plug the telephone line cord into the TEL LINE jack on the back of the base and into a modular phone jack.

NOTE: The phone automatically defaults to touch-tone dialing. To change to pulse (rotary) dialing, see “Tone/Pulse Dialing.” If you don’t know which type of service you have, check with the phone company.

CAUTION: Use only the ATLINKS USA, Inc. 5-2527 (black) or 5-2526 ( white) power supply that came with this unit. Using other adapters may damage the unit.

WALL MOUNT INSTALLATION

3

MAKING A CALL

After initial set up, put handset in the base for 12 hours to charge the battery.

The only two things you need to know to make a call are:

•Press the TALK button before you dial.

•Press TALK or place the handset in the base to hang up.

IN USE INDICATOR

The phone is ON when the indicator on the handset antenna is lit and the page/ in use indicator on the base is lit.

REDIAL

Press the TALK button, then press the redial button to redial the last number you called (up to 32 digits).

MEMORY

Store up to ten 20-digit telephone numbers in memory for quick dialing.

STORING A NUMBER IN MEMORY

1.Make sure the phone is OFF.

2.Press the mem button.

3.Press any number key (0-9) to store the phone number in that memory location.

4.Press mem button.

5.Use the keypad to enter the number (up to 20 digits) you want to store in that memory location.

6.Press the mem button again to confirm.

CONNECTING THE BELT CLIP	Slot for belt
	clip

There are two slots, one on each side of the handset.

•Attach the belt clip by inserting the sides of the belt clip into the slots. Snap the ends of the belt clip into place.

CHANGING THE BATTERY

Make sure the telephone is OFF before you replace battery.

1.Remove the battery compartment door.

2.Disconnect the cord attached to the battery pack and remove the battery pack from the handset.

3.Insert the new battery pack and connect the cord into the jack inside the handset.

Memory Dialing	• Did you program the memory location keys
doesn’t work	correctly?
	• Did you follow proper dialing sequence?
	• Make sure the tone/pulse setting is
	programmed correctly.
Unit locks up and	• If the phone still does not work,
no communication	disconnect the power cord and remove
between the base	the battery pack.Then reconnect the
and the handset	power cord and reinstall the battery pack.
	Place handset in the base for 10 seconds
	to allow it to reinitialize.
	• If a power outage occurs while the
	handset is away from the base, the
	handset must be returned to the base
	when the power returns.

We bring good things to life.

IMPORTANT INFORMATION

NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Industry Canada does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

PARTS CHECKLIST

Make sure your package includes the items shown here.

Telephone line cord

page/in use	3
1
charge	2

46

5

PAGE

79

8

*#

O

Base	Handset Handset	Mounting Belt clip AC power supply
	battery	bracket

MODULAR JACK REQUIREMENTS

You need an RJ11 (CA11A) type modular phone jack, which is the most common type of phone jack and might look like the one pictured here. If you don’t have a modular jack, call your local phone company to find out how to get one installed.

DIGITAL SECURITY SYSTEM

Your cordless phone uses a digital security system to provide protection against false ringing, unauthorized access, and charges to your phone line.

When you place the handset in the base, the unit verifies its security code. After a power outage or battery replacement, you should place the handset in the base for about 20 seconds to reset the code.

INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause interference to nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave oven, or VCR. If interference continues, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

Certain other communications devices may also use the 2.4 GHz frequency for communication, and, if properly set, these devices may interfere with each other and/ or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 2.4 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.

			CAUTION:
			RISK OF ELECTRIC SHOCK
			DO NOT OPEN
	THE LIGHTNING FLASH	CAUTION: TO REDUCE THE RISK OF		THE EXCLAMATION
	AND ARROW HEAD	ELECTRIC SHOCK, DO NOT REMOVE		POINT WITHIN THE
	WITHIN THE TRIANGLE	COVER (OR BACK). NO USER		TRIANGLE IS A
	IS A WARNING SIGN	SERVICEABLE PARTS INSIDE. REFER		WARNING SIGN
	ALERTING YOU OF	SERVICING TO QUALIFIED SERVICE		ALERTING YOU OF
WARNING:TO PREVENT FIRE OR	“DANGEROUS	PERSONNEL.		IMPORTANT
	VOLTAGE” INSIDE THE			INSTRUCTIONS
ELECTRICAL SHOCK HAZARD, DO	PRODUCT.			ACCOMPANYING THE
				PRODUCT.
NOT EXPOSETHIS PRODUCT TO

			4	7
	redial
1	1	3	2
	7	9
	2
	4	6		5
	5
	8
	* O	#
				6

Because it is necessary to charge the handset for 12 hours prior to connecting the phone for use the first time, it is better to leave the unit on a flat surface during initial charge before attempting to hang it on the wall.

1.Remove the battery compartment door on the handset, insert the battery pack, plug the cord into the jack (inside the compartment), and replace the compartment door.

2.Set the RINGER switch (on the handset front) to ON, and place handset in the cradle on the base.

3.Plug one end of the power supply into the power jack on the back of the base and the other end into an electrical outlet. The “charge” indicator comes on, verifying the battery is charging.

Allow the phone to charge for 12 hours prior to first use. If you don't properly charge the phone, battery performance will be compromised.

4.Remove the handset from the cradle and set aside. Turn the base over and align the four slots on the bottom of the base with the four hook tabs on the bracket.

5.Insert the hook-tabs into the slots and push upwards until the bracket snaps securely into place.

6.Plug the telephone line cord into the TEL LINE jack on the back of the base and into a modular phone jack.

7.Slip the mounting holes over the wall plate posts and slide the unit down firmly into place. (Wall plate not included.)

8.Place the handset in the cradle.

NOTE: If desired, gather the extra telephone and power adapter line cord together, fasten with a wire tie, and store inside the wall mounting bracket.

NOTE: The phone automatically defaults to touch-tone dialing. To change to pulse (rotary) dialing, see “Tone/Pulse Dialing.” If you don’t know which type of service you have, check with the phone company.

CAUTION: Use only the ATLINKS USA, Inc. 5-2527(black) or 5-2526( white) power supply that came with this unit. Using other adapters may damage the unit.

RECEIVING A CALL

To answer a call, you must press the TALK button before you can talk.

FLASH

Use the program/flash button to activate custom calling services such as Call Waiting or call transfer, which are available through your local phone company.

TIP: If you press the TALK button to activate custom calling services such as call waiting, you’ll hang up the phone. Press “program/flash” instead.

VOLUME

The volume up and down arrow buttons control the volume of the handset's earpiece.

RINGER SWITCH

The handset ringer switch can be set to ON or OFF. If the switch is off, the unit will not ring.

RINGER TONE

To select the ringer tone:

1.Press the program/flash button.

2.Press 1 or 2 for Ringer Tone selection.

3.Press the program/flash button again. You will hear a confirmation tone.

MUTE

Use the MUTE button to interrupt a phone conversation to talk privately with someone else in the room.

1.Press the MUTE button to activate mute feature (the handset antenna indicator blinks).

2.Press MUTE again to turn it off.

TONE/PULSE DIALING

This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing. The phone is automatically set for touch-tone use. To set tone or pulse dialing:

1.Make sure the phone is OFF.

2.Press the program/flash button once.

3.Press * for TONE or # for PULSE.

4.Press the program/flash button again. You will hear a confirmation tone.

CHANGING A STORED NUMBER

Use the same procedure to change a stored number as you do to store a number— you’re just replacing the phone number with a different number.

STORING A REDIAL NUMBER

1.Make sure the phone is OFF.

2.Press the mem button.

3.Press any number key (0-9) to store the phone number in that memory location.

4.Press redial.

5.Press the mem button again to confirm.

STORING A PAUSE IN MEMORY

Use the # PAUSE button to insert a pause when a delay is needed in the dialing sequence (for example, when you must dial a 9 to get an outside line or when you must enter codes to access your bank’s information line). Each pause counts toward the 20- digit limit.

If you need to dial 9 to get an outside line and want to store a number in memory without having to dial 9 each time, you would:

1.Make sure the phone is OFF.

2.Press the mem button.

3.Press any number (0-9) to store the phone number in that memory location.

4.Press mem again.

5.Enter the number 9 (or any other appropriate number) to access an outside line.

6.Press # PAUSE.

7.Enter the phone number you want to store in memory.

8.Press the mem button again to confirm.

TIP: If you need a longer pause, press the # PAUSE button twice.

DIALING A STORED NUMBER

1.	Make sure the phone is ON by pressing the TALK button.
2.	Press the mem button.
3.	Press the number (0-9) for the desired memory location. The number dials
	automatically.

4. Put the battery compartment door back on.

5. Place handset in the base to charge. If you don’t charge the handset battery properly (for 12 hours) when you first set up the phone and/or when you install a new battery pack, the battery’s long-term performance will be compromised.

CAUTION: To reduce the risk of fire or personal injury, use only the battery listed in the instruction book.

BATTERY SAFETY PRECAUTIONS

•Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury.

•Keep batteries out of the reach of children.

•Remove batteries if storing over 30 days.

TROUBLESHOOTING GUIDE

In case of difficulty, please check the following Troubleshooting Guide before seeking service.

Problem	Solution
No dial tone	• Check installation:
	— Is the base power cord connected to a
	working outlet?
	— Is the handset antenna and the page/in
	use indicator on the base lit?
	— Is the telephone line cord connected to
	the base unit and the wall jack?
	• Disconnect the base from the wall jack
	and connect another phone to the same
	jack. If there is no dial tone in the second
	phone, the problem might be your wiring
	or local service.
	• Is the handset out of the base unit’s
	range? Move closer to the base unit.
	• Make sure the battery is properly charged
	(12 hours).
	• Is the battery pack installed correctly?
	• If the phone still does not work, discon-
	nect the power cord and remove the
	battery pack.Then reconnect the power
	cord and reinstall the battery pack. Place
	handset in the base for 10 seconds to

SERVICE

ATLINKS Communications Canada, Inc., warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within 1 year from the original date of purchase, it will be replaced free of charge, including return transportation.

This warranty does not include damage to the product resulting from accidents, misuse or leaking batteries.

Should your product not perform properly during the warranty period, either:

1.Return it to the selling dealer with proof of purchase for replacement,

OR

2.Remove the batteries (where applicable), and pack product complete with accessories in the original carton (or equivalent).

— Mail prepaid (with proof of purchase) and insured to:

ATLINKS Communications Canada, Inc. c/o Thomson multimedia Ltd.

6200 Edwards Boulevard Mississauga, Ontario Canada L5T 2V7

The provisions of this written warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in any applicable legislation, and to the extent that any such provisions purport to disclaim, exclude or limit any such statutory warranties and other rights and remedies, such provisions shall be deemed to be amended to the extent necessary to comply therewith.

If you are unable to find a qualified servicer for out of warranty service, you may write to:

ATLINKS Communications Canada, Inc. c/o Thomson multimedia Ltd.

P.O. Box 0944

Indianapolis, Indiana, U.S.A., 46206-0944

Attach your sales receipt to this booklet for future reference. This information is required if service is needed during the warranty period.

PURCHASE DATE

_____________________________________________________________________

NAME OF STORE

_____________________________________________________________________

REN NUMBER

ACCESSORY ORDER FORM
DESCRIPTION		MODEL NO.			PRICE* QUANTITY TOTAL
	translucent		black	white
	cool gray
AC power supply	N/A		5-2527	5-2526	$15.50
Belt clip	5-2535		N/A	5-2524	$5.61
Replacement battery			5-2522		$14.95

To order, call 1-800-338-0376(for accessories only) or complete this order form.

For credit card purchases

Your complete charge card number, its expiration date and your signature are necessary to process all charge card orders.

Copy your complete account number from your VISA card.

My card expires:

Copy your complete account number from your

Master Card or Discover.

Copy the number above your name on the Master Card.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe systems, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

NOTES: This equipment may not be used on coin service provided by the telephone company.

Party lines are subject to telephone company tariffs and, therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

RAIN OR MOISTURE. SEE MARKING ON BOTTOM / BACK OF PRODUCT

INSTALLATION

4

21

CORDLESS PHONE BASICS

TEMPORARY TONE

This feature enables pulse (rotary) service phone users to access touch-tone services offered by banks, credit card companies, etc., by pressing the TONE button to temporarily make the phone touch-tone compatible. To get information about your bank account, for example, you would:

1.	Press the TALK button.
2.	Call the bank’s information line.
3.	Press the TONE button after your call is answered.

IMPORTANT: If you make test calls to emergency numbers stored in memory, remain

on the line and briefly explain the reason for the call to the dispatcher. Also, it’s a good

idea to make these calls in off-peak hours, such as early morning or late evening.

HEADSET AND BELT CLIP OPERATION

CONNECTING AN OPTIONAL HEADSET TO THE

	allow it to reinitialize.
Dial tone is OK, but	• Make sure the tone/pulse setting is
can’t dial out	programmed correctly.
Handset does not ring	• Make sure the RINGER switch on the
	handset is turned to ON.
	• You may have too many extension phones
	on your line.Try unplugging some
	phones.
	• See solutions for “No dial tone.”

On the bottom of this equipment is a label indicating, among other information, the FCC
Registration number and Ringer Equivalence Number (REN) for the equipment. You	My card expires:
must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one	____________________________________________________________________
line should not exceed 5. To be certain of the number of devices you may connect to
your line as determined by the REN, you should contact your local telephone company.	Authorized Signature
	*Prices are subject to change without notice.

INTERFERENCE INFORMATION

VOL button

4. Follow the voice instructions to complete your transaction.

HANDSET (AVAILABLE FOR MODEL 27920 ONLY)

Cannot hear phone • Press the VOL button to adjust the

TELEPHONE NETWORK INFORMATION	Total Merchandise	.........................................$_______________
	Sales Tax	$_______________
Should your equipment cause trouble on your line which may harm the telephone

This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual. Reasonable protection against such interference is ensured, although there is no guarantee this will not occur in a given installation. If interference is suspected and verified by switching this equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the radio/television receiver’s antenna, relocate the equipment with respect to the receiver, plug the equipment and receiver into separate circuit outlets. The user may also wish to consult a qualified radio/television technician for additional suggestions. This equipment has been fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations. This apparatus does not exceed the class B limits for RF noise emissions specified in the RFI regulations of the Industry Canada.

HEARING AID COMPATIBILITY

This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.

INDUSTRY CANADA NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

	ATLINKS Communications Canada Inc.
Model 27910/20	(An Alcatel /Thomson Multimedia Joint Venture)
15713990 (Rev. 2 E/F)	© 2001 ATLINKS Communications Canada, Inc.
01-30	Trademark(s) ® Registered
Printed in China	Marque(s) ® déposée(s)

3

DESKTOP INSTALLATION

1.Remove the battery compartment door on the handset, insert the battery pack, plug the cord into the jack (inside the compartment), and replace the compartment door.

2.Set the RINGER switch (on the handset front) to ON, and place handset in the cradle on the base.

3.Plug the power supply into the power jack on the back of base and the other end into an electrical outlet. The “charge” indicator comes on verifying the battery is charging.

Allow the phone to charge for 12 hours prior to first use. If you don’t properly charge the phone, battery performance will be compromised.

TALK button

redial button

TONE button

chan button

TALK VOL MUTE

redial	m
	em

13 DEF

2DEF

4 GHI 6 MNO

5ABC

7 PQRS 9WXYZ

8TUV

*TONE	O OPER		# PAUSE
			am
			gr
chan	ringer	p	r o
			flash
	off	on

ringer button

MUTE button

mem button

PAUSE button

program/ flash button

5. Hang up when finished. The phone returns to pulse (rotary) service.

PAGING THE HANDSET		page/in use
Press the PAGE button on the base to locate a misplaced
		indicator
handset. When you press the PAGE button, the handset beeps
		charge
and the indicator on the handset antenna and the page/in use	charge
	page/in use
indicator on the base blinks. Press the TALK button when you	PAGE	indicator
locate the handset. The page signal is three beeps every two		PAGE
seconds for two minutes.
		button

NOTE: You can still page the handset with the ringer off.

CHANNEL BUTTON

If you ever experience any interference or don’t have clear voice quality, press the chan button on the handset to advance to another channel.

For hands free conversation, connect the headset (optional) to the HEADSET jack as shown. The handset receiver and microphone are disabled when the headset is connected.

Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately 2 to 3 inches from your mouth.

•Press the TALK button to answer or place a call before using the headset.

Headset jack

Headset plug

conversation	volume to the desired listening level.
You experience static,	• Change channels.
noise, or fading in and out	• Is handset out of range? Move closer to
	the base.
	• Does the base need to be relocated?
	• Charge handset battery.
	• Make sure base is not plugged into an
	outlet with another household appliance.
Range is shorter	• Press the CHAN button during the
than normal	conversation to select a new channel.

Battery will not hold a • Be sure you are sufficiently charging the

chargebattery for 12 hours, you can expect approximately 4 hours of talk time.

•Check to be sure battery contacts on both the handset and the base are making contact and are clean; free of dirt or lint.

•When the handset is placed in the base, check that the base CHARGE indicator is on.

network, the telephone company, where practicable, may notify you that temporary		We are required by law to collect the appropriate sales tax for each individual state,
		county, and locality to which the merchandise is being sent.
discontinuance of service may be required. Where prior notice is not practicable and		Use VISA or Master Card or Discover preferably. Money order or check must be in U.S.
the circumstances warrant such action, the telephone company may temporarily		currency only. No COD or Cash. All accessories are subject to availability. Where
discontinue service immediately.		applicable, we will ship a superseding model.
			$5.00
The telephone company may make changes in its communications facilities,	✂	Shipping/Handling....................................... $_______________
		Total Amount Enclosed.................................$_______________
equipment, operations or procedures where such action is required in the operation of	.
its business. If these changes are expected to affect the use or performance of your	LINE	Mail order form and money order or check (in U.S. currency) made payable
telephone equipment, the telephone company will likely give you adequate notice to	DOTTED	to Thomson multimedia Inc. to:
allow you to maintain uninterrupted service.		Thomson multimedia Inc.
Notice must be given to the telephone company upon termination of your telephone
		Mail Order Department
from your line.	ALONG
		P.O. Box 8419
		Ronks, PA 17573-8419
	CUT
		Name_______________________________________________________
	CUSTOMER:	Address_____________________________________ Apt.____________
		City ________________________State________ ZIP_________________
		Daytime Phone Number (	)_______________________________
		Please make sure that this form has been filled out completely.