RCA DTA800B1L More information, Troubleshooting tips, Customer service and technical support

Models: 811-DTA891W030 DTA800B1L

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More information

More information

Troubleshooting tips

Unit does not work.

• Unplug the AC power cord and plug it back in.

No picture on the TV screen.

Make sure the converter box is turned on.

Make sure the connections between the converter box and TV are properly done.

Choose different channels or video inputs on the TV set until the picture appears.

No sound.

Make sure the connections between the converter box and TV are properly done.

Make sure the TV sound is not muted.

Remote control does not work.

Make sure the batteries are inserted correctly.

Replace the batteries if they are exhausted.

Remove any obstacles between the remote control and the converter box.

If the remote control works with the converter box but does not work with your TV, reprogram the remote control, following the steps in “Program the supplied remote control”.

Cannot watch a bilingual TV program in its secondary language.

Make sure you have correctly selected the audio settings. Refer to AV settings in the main menu.

Forgot password.

Choose “ Ratings ” in the main menu and input the master password “8888”. Create a new password. (The master password cannot be used to unlock programs for viewing.)

The Converter Box has turned off suddenly.

Customer service and technical support

www.1800customersupport.com/RCA

Technical specifications

Power supply: AC 120V/60Hz

Power consumption: <1W (standby)

<7W (operating, HD mode)

Remote reception distance: >8m from front

RF freq. range: 57MHz – 803MHz

RF channel range: CH2 – CH69

RF sensitivity: -83dBm to -5dBm

RF impedance: 75 ohms

Output channel: CH3/CH4, selectable

Video system: NTSC

Video output: 1V peak-to-peak

Video output impedance: 75 ohms

Audio output impedance: 600 ohms

Unit size (L x W x H): 190 x 140 x 38mm

Net weight: 0.4kg

EN

Check if Power Saver timer is activated in the main menu. It is set to 4 hours by default.

Weak signal or channel not available.

Try to reposition the antenna. If the signal is still weak, a more powerful antenna may be required to boost reception for the Digital TV signal. A Smart Antenna is recommended.

The TV is newly changed to an RCA TV set and the remote control cannot control it.

Reprogram the remote control, following the steps in “Program the supplied remote control”.

Smart Antenna is newly connected and channel scan is required.

In the menu, press 5 for Settings and then press 1 for Channel Scan.

TV cannot receive analog channels

Turn off the converter box (pass through mode) and confirm cables are connecting correctly.

Dolby and the double-D symbol are trademarks of Dolby Laboratories. Manufactured under License from Dolby Laboratories.

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RCA DTA800B1L More information, Troubleshooting tips, Customer service and technical support, Technical specifications