Compaq NetPorty II manual Troubleshooting Techn. Support

Models: NetPorty II

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Troubleshooting &

Techn. Support

What to do if you have problems

4.1.1Solutions for all parts ...

The system crashes after choose the hardware at PcCANControl:

The selected memory area is not free, or the selected interrupt is being used by another application. Make sure that no conflicts exist on your system. If you get a blue screen under Win NT it is most likely that a memory or IRQ conflict is occur.

PcCANControl launches correctly, but CAN access is not possible:

Check the transceiver cable and CAN connectors. If a connector is not correctly plugged, connect it right. If the sub-min-D connectors at the end of the cables are hot, remove the Key and call I+ME.

If you use higher baudrates, remember to protect the end of line with resistors [120Ohm]

Version 1.03 4-3

Page 39
Image 39
Compaq NetPorty II manual Troubleshooting Techn. Support