Chapter 4: Other Information

Troubleshooting

Most problems you encounter with your TV you can correct by consulting the Troubleshooting list that follows.

TV Problems

TV won’t turn on

Press the POWER button.

Make sure the TV is plugged in.

Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.

Something might be wrong with your remote control. Press the POWER button on the front of the TV. If the TV turns on, check the remote control solutions on the next page.

Make sure the Front Panel Lock feature is not set. Go to page 7 for instructions.

Buttons don’t work

Make sure the Front Panel Lock feature is not set. Go to page 7 for instructions.

Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.

TV turns off while playing

The Sleep Timer or Wake-up Alarm may have been activated. Go to page 20 for instructions.

Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn the TV on again. If this happens frequently, the voltage in your house may be abnormally high or low.

Blank screen

Make sure the component connected to the TV is turned on.

Try another channel.

No sound, picture okay

Maybe sound is muted. Press the volume up button to restore sound.

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Graphics contained within this publication are for representation only. Your unit might differ slightly.

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RCA F19421 manual Other Information, Troubleshooting