Chapter 4: Other Information

Troubleshooting

Can’t select certain channel

Channel may be airing a program that exceeds a TV Rating limit. To deactivate Parental Controls temporarily, press DISPLAY on your remote and enter your password.

If using a VCR, make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).

No picture, no sound but TV is on

The channel might be empty — change channels.

If you’re watching your VCR and it’s connected with coaxial cable to the ANTENNA jack, tune the TV to channel 3 or 4 (whichever channel is selected on the 3/4 switch on the back of your VCR). Also check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).

Sound okay, picture poor

Check antenna connections. Make sure all of the cables are firmly connected to the jacks.

Try adjusting sharpness function to improve weak signals. Go to page 18 for more instructions.

Black box appears on the screen

Closed-captioning might be on. Check the status of CC Display in the Screen menu. Go to page 18 for more instructions.

The Remote Control Doesn’t Work

Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.

Maybe the remote isn’t aimed directly at the TV.

Maybe batteries in remote are weak, dead or installed incorrectly. Put new batteries in the remote.

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Graphics contained within this publication are for representation only. Your unit might differ slightly.

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RCA F19421 manual Can’t select certain channel, No picture, no sound but TV is on, Sound okay, picture poor