Chapter 5 47
Other Information

Problems with V-Chip/Parental Controls

The rating limits don’t work
• You must lock the settings. Go to the Main Menu (press MENU on your remote), select Parental control, select Lock
Parental Controls.
I don’t remember my password and I want to unlock the TV
• If you forget your password, turn the TV off. Simultaneously press and hold VOL v on the side panel and CLEAR on
the remote for 10 seconds. Next time you enter the Parental control menu enter a new password
The V-Chip won’t let me watch a program even though it’s not rated as violent.
• Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set NR to View
separately in order to view movies with an NR rating.

What Else Can I Do?

If you’ve been through the Troubleshooting section and nothing has fi xed your problem, try rebooting your TV. Note
that after a reboot you may need to run your TV through the setup process again. To do a reboot, unplug the power
cord from the wall outlet, power strip, etc. Keep your TV unplugged for about 5 minutes. Then plug the TV back in,
turn on the TV, and see if the problem is fi xed. If the problem remains, then please visit www.rca.com/television for
updated FAQs or contact RCA Customer Support at the support number provided in your Warranty under How To Get
Service.
Mounting Your TV to the Wall
Caution: The wall mount must bear a minimum of fi ve times
the TV’s net weight without causing damage.
To mount your TV to the wall you need to purchase a VESA wall
mount. For model L32WD250, purchase a VESA 200 x 100,
M4; and for models L37WD250, L42WD250 and L46WD250, purchase
a VESA 600 x 400, M6 (600 x 400, for example, means the mounting
measurements are 600mm horizontally and 400mm vertically; M6 is the
type of screw that needs to be used).
1. You need to remove the base fi rst before attaching the wall mount.
A. Place the TV facedown on a surface that is soft, yet strong
enough to hold the TV.
B. Use a screwdriver to remove the screws from the two holes on
each side of the bottom of the TV’s base as the arrows indicate
to the left.
2. Prior to hanging the TV on the wall, make sure all cables are
already connected to the TV since access to the jacks would be
diffi cult once it is hung.
3. Follow the directions included with the wall mount to mount the
TV to the wall.
Remove the screws from the two holes on
each side of the bottom of the TV’s base.
Bottom of the base