Redring 500S manual Redring After Sales Service, Professional Service, Ring 08709 000420 UK only

Water continues to	This is normal.
flow when	The shower includes a shutdown feature that means the water will continue to
button “B” pressed	flow for up to 7 seconds after button “B” has been pressed to stop the shower.
Broken parts	Please contact our spares department on 08709 000420 (UK only).
	Fitting instructions are provided with most spares
	WHAT TO DO IF THINGS GO WRONG (2)

PROFESSIONAL SERVICE

If the previous “Self Help” checks fail to restore the performance, you should seek professional help.

The person who installed the shower is probably the best one to repair it and is certainly the person to contact if you have had a problem in the guarantee period.

The following additional checklist is provided for the benefit of the qualified service person.

WARNING: SWITCH OFF THE ELECTRICITY AT THE LOCAL ISOLATOR BEFORE REMOVING THE COVER TO MAKE CHECKS

Water too HOT	Water flow restricted by blockage in filter of solenoid valve.
	Switch off water, loosen inlet connection to solenoid, remove filter in solenoid
	with long nosed pliers and flush clean.
Water too COLD	Check circuit through thermal cut-out.
	Check circuit through microswitches on the pressure switch.
	Check each element circuit.
	Check operation of relay.
	Check tightness of electrical connections.
No control over	Check Numbered Dial is correctly engaged into Control Knob (see diagram.9)
water flow	Undo headworks of stabiliser valve.
	Check stabiliser is in place and remove any debris in valve.
Water leaks from	Check for cause of high pressure and remove it.
burst pressure	Blockage on outlet e.g. blocked shower handset.
relief valve	Replace the pressure relief disc (not covered by guarantee).
Water does not	Check circuit through solenoid coil. If defective then replace.
flow when button	Check circuit through microswitches. If defective then replace.
“B” is pressed.	Check circuit through shutdown PCB. If defective then replace.
	Power supply not reaching shower.

REDRING AFTER SALES SERVICE

We offer a technical advisory service on the telephone to contractors and other customers with problems in the field.

RING 08709 000430 (UK ONLY)

RING YOUR LOCAL DEALER (Export Variants)

Some spare parts (see later section) can be supplied against Credit or Debit cards.

RING 08709 000420 (UK ONLY)

Remember to quote the exact type of shower, as written on the front of the shower and on this leaflet.

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