TROUBLESHOOTING GUIDE
Problem | Possible Cause | Solution |
Start button does | Unit is not plugged in. |
not light up. |
|
| Boiling chamber is not fully |
| inserted. |
Plug the unit into a rated voltage outlet.
Make sure the boiling chamber is placed properly. See #8 on page 5
Start button lights | The fan’s delayed start | Wait at least 30 minutes for |
but fan does | system has not yet | the fan to start. |
not start. | activated the fan. |
|
AquaVié™ unit | Unit is not plugged in. | Plug the unit into a rated |
does not operate. |
| outlet. |
| Outlet is defective or fuse | Check fuses or circuit |
| or circuit breaker has | breakers or call a licensed. |
| tripped. | electrician. |
| Electrical power has been | Press start button to restart. |
| interrupted. | See #9 on page 5. |
Steam appears near | The baffle is missing or | Properly install the baffle. |
the top of the boiling | improperly installed. | See #6 on page 4. |
chamber. |
|
|
| Boiling chamber cap is | Securely install the boiling |
| missing or loose. | chamber cap. |
Water leaking from | The cap is on the water | Remove the cap from the |
top of unit. | bottle. | water bottle during AquaVié™ |
|
| Healthy Water System cycle. |
The unit shuts | Loose baffle, missing |
off before the cycle | baffle or baffle is not |
is complete. | secured properly in the |
| spout of the boiling |
| chamber. |
The screwed fitting can become loose during cycles. Assure that this fitting is tightened before each use. The baffle must be installed with the flat side down (this means that the hole is down) and the narrow end inserted into the spout of the boiling chamber. See page 5.
The unit is not in a well ventilated area.
AquaVié™ system must be operated in a well ventilated area for proper heat dissipation. Machine is equipped with resetable fuse. If the machine shuts off due to poor ventilation, allow unit to cool and reset. Start the machine by reinserting the boiling chamber and pushing the start button. See page 5.
There is excess scale | Clean the boiling chamber. |
See page 7. | |
chamber. |
|
