TROUBLESHOOTING

Note: For additional help, visit DESA Power ToolsÕª technical service web site at www.desatech.com.

WARNING: Unplug chain saw from power source before servicing. Severe injury or death could occur from electrical shock or body contact with moving chain.

OBSERVED FAULT

POSSIBLE CAUSE

REMEDY

Saw runs, but does not cut

Chain assembled backwards on guide

See Assembly, pages 7 and 8

 

bar

 

 

 

 

 

 

Saw does not cut unless heavily

Chain is dull

See Sharpening Saw Chain, pages

forced. Cutting produces only saw-

 

 

15 and 16

dust with few large chips

 

 

 

 

 

 

 

Saw runs slow. Saw stalls easily

Low power supply voltage

Extension cord wire size too small.

 

 

 

See Extension Cords, page 10

 

 

 

 

 

Motor of saw does not run when you

1.

Switch lockout not pushed for-

1.

Push switch lockout forward be-

squeeze trigger

 

ward in to release trigger

 

fore squeezing trigger

 

2.

Extension cord connections loose

2.

Check cord connections

 

3.

Open line fuse or circuit breaker

3.

Check line fuse or circuit breaker

 

4.

Worn out motor brushes

4.

See authorized service center

 

5.

Open wiring circuit on saw

5.

See authorized service center

 

 

 

Motor of saw runs, but chain does

Gear train failure

See authorized service center

not move

 

 

 

 

 

 

 

 

 

Chain does not get oil

1.

Clogged oil slot in guide bar

1.

Remove guide bar and clean oil

 

 

 

 

slot

 

2.

Oil is too thick

2.

Use correct weight of oil. See

 

 

 

 

Filling Oil Tank, page 9

 

 

 

 

 

Chain comes off guide bar

1.

Chain is loose

1.

Tighten chain. See Saw Chain Ten-

 

 

 

 

sion Adjustment, pages 8 and 9

 

2.

Guide bar and chain not as-

2.

See Assembly, pages 7 and 8

 

 

sembled correctly

 

 

 

 

 

Saw smokes

Saw damaged. Do not use saw

See authorized service center

 

 

 

Saw leaks oil

Oil cap is not secure

Tighten oil cap. Note: Empty oil

 

 

 

tank when not in use

www.desatech.com

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Remington M12510US, M15012US, M15014US, M15014AS, M30016US, M30016AS, M30016AW, M30016UW, M35016US, M35016AW owner manual