Renesas M30870T-EPB 5.3 How to Request for Support

M30870T-EPB User’s Manual 5. Troubleshooting

REJ10J0482-0300 Rev.3.00 February 16, 2006

5.3 How to Request for Support

After checking the items in "5 Troubleshooting", fill in the text file which is downloaded from the following URL, then send

the information to your local distributor.

http://tool-support.renesas.com/eng/toolnews/registration/support.txt

For prompt response, please specify the following information:

(1) Operating environment

- Operating voltage: [V]

- Operating frequency: [MHz]

- Clock supply to the MCU: Internal oscillator/External oscillator

(2) Condition

- The emulator debugger starts up/does not start up

- The error is detected/not detected in the self-check

- Frequency of errors: always/frequency ( )

(3) Problem

Page 99 of 104

Contents

Main M30870T-EPB User's Manual Page Preface Important Page Precautions for Safety CAUTION Definitions of Signal Words IMPORTANT WARNING Page Contents Page User Registration Terminology 1. Outline 1.1 Package Components 1.2 Other Tool Products Required for Development 1.3 System Configuration Page Page 1.4 Specifications 1.5 Operating Environment 2. Setup 2.1 Flowchart of Starting Up the Emulator 2.2 Installing the Emulator Debugger 2.3 Connecting the Host Machine 2.4 Connecting the PC7501 2.5 Connecting the Power Supply for the Emulator 2.6 Turning ON the Power TARGET SYSTEM 2.7 Downloading Firmware 2.8 Self-check Page 2.9 Connecting the User System Page Page Page Page Page * * * M30870T-EPB Users Manual 2. Setup REJ10J0482-0300 Rev.3.00 February 16, 2006 Page 38 of 104 2.10 Setting Switches RENESAS M30870T-EPBM REV.C RENESAS M30870T-EPBM REV.B Page Page Page Page Page Page Page Page Page C1, C3: Vref-Avss bypass capacitor C2, C4: AVcc-Avss bypass capacitor C1 C2 AVss V REF AV C4 C3 AVss C1, C3: Vref-Avss bypass capacitor C2, C4: AVcc-Avss bypass capacitor C1 C2 AVss V REF AV AVccAVss C4 3. Usage (Emulator Debugger) 3.1 Starting Up the Emulator Debugger (Init Dialog Box) Page Page Page Page Page Page 3.2 Starting Up the Emulator Debugger (EMEM Dialog Box) Page Page Page Page 3.3 Program Window Page M30870T-EPB Users Manual 3. Usage (Emulator Debugger) REJ10J0482-0300 Rev.3.00 February 16, 2006 (3) Setting breakpoints 1. Screen after breakpoint setup Breakpoint setup screen Page 64 of 104 Page 3.4 Hardware Breakpoint Setting Window Page Page Page Page 3.5 Trace Window M30870T-EPB Users Manual 3. Usage (Emulator Debugger) REJ10J0482-0300 Rev.3.00 February 16, 2006 Explanation of the trace window (bus display) 2. Trace window (bus display) Page 72 of 104 Bus display The following explains the displayed contents, from left to Disassemble display Symbol Status Source display Page Page Page 3.6 RAM Monitor Window Page Page 4. Hardware Specifications 4.1 Target MCU Specifications 4.2 Differences between the Actual MCU and Emulator Page Page M30870T-EPB Users Manual 4. Hardware Specifications REJ10J0482-0300 Rev.3.00 February 16, 2006 Page 83 of 104 *: Connected to the inside of the emulator 4.3 Connection Diagrams User system Figure 4.1 Connection diagram (when using M30870T-EPBM REV.B) (1/3) IC1 IC15 Figure 4.2 Connection diagram (when using M30870T-EPBM REV.C) (2/3) IC1 IC15 Unit 2.0 - 160 - RON ON resistor 4.5 - 70 100 RON ON resistor difference 4.5 - 10 - IIN Switch input leak current 12.0 - - 100 nA 4.4 External Dimensions Page Page 4.5 Notes on Using This Product Page Page Page Page Page 5. Troubleshooting 5.1 Flowchart to Remedy the Troubles 5.2 When the Emulator Debugger Does Not Start Up Properly Page Page 5.3 How to Request for Support 6. Maintenance and Guarantee 6.1 User Registration 6.2 Maintenance 6.3 Guarantee 6.4 Repair Provisions 6.5 How to Make Request for Repair