Problem | Possible Cause | Solution |
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| There is excessive leak. | Adjust position of mask and |
|
| headgear. |
|
| Caps may be missing from ports |
|
| on mask. Replace them. |
|
| Air tubing not connected |
|
| properly. Connect firmly at both |
|
| ends. |
|
| Air tubing kinked or punctured. |
|
| Straighten or replace. |
|
|
|
S8 Elite II unit does | SmartStart/Stop is disabled. | Enable SmartStart/Stop. |
not stop when you |
|
|
remove your mask. |
|
|
|
|
|
SmartStart is enabled | Incompatible humidifier or mask | Use only equipment as |
but the flow | system being used. | recommended and supplied by |
generator does not |
| ResMed. |
stop automatically |
|
|
when you remove |
|
|
your mask. |
|
|
|
|
|
Display error | The air tubing is loose or |
message: | blocked. |
Check tube!! |
|
Key if done |
|
Check that the air tubing is connected securely to your mask and the air outlet on the front of the S8 Elite II.
When you have checked the air tubing, press the Start/Stop key to restart the device.
If this does not clear the message, disconnect the power cord and then reconnect it to restart the device.
Display error | Component failure. | Record error number and |
message: |
| contact your ResMed service |
SYSTEM ERR nnnn |
| centre. |
Call service! |
|
|
Troubleshooting 28
