Problem/Possible cause | Solution |
Displays error message: Check ResMed 30/90W Power Supply Unit and fully insert the connector
The DC plug is partially inserted into the back of the device or inserted too slowly.
A
The power supply unit is being covered by bedding.
Fully insert the DC plug.
Remove the power supply unit and replace with a ResMed power supply unit.
Make sure that the power supply unit is free from bedding, clothes or other objects that could cover it.
Displays error message: Tube blocked, please check your tube
Air tubing is blocked.Check your air tubing and remove any blockages. Disconnect the power cord and then reconnect it to restart the device.
Displays error message: High leak, please check system setup and all connections
There is excessive leak. | Adjust position of mask and headgear. |
| Air tubing is not connected properly. Connect firmly at both |
| ends. |
The following message is displayed on the LCD after you try to update settings or copy data to the SD card: Card error, please remove SD card and contact service provider
SD card is not inserted correctly. | Ensure that the SD card is inserted correctly. |
You may have removed the SD card | Reinsert the SD card and wait for the home screen or the |
before settings were copied to the | “Settings updated successfully, press any key” |
device. | message to appear on the LCD. |
| Note: This message only appears once. If you |
| SD card after you have updated your settings, the message |
| will not be |
The following message is NOT displayed on the LCD after you try to update the settings using the SD card: Settings updated successfully, press any key
The settings were not updated. | Contact your clinician/service provider immediately. |
