6 Troubleshooting
Alarms will alert you to any problems with your device. The instructions in this section will help you to identify the cause of the problem. If the fault persists or cannot be identified, do not try to open the device.
Instead, contact your HME provider.
If an alarm is triggered you will notice the following:
•An audible signal will sound
•The 
symbol will appear at the top of the screen, followed by the name of the alarm
•The red or orange LED will flash.
If you know which alarm has been triggered, consult the following tables, otherwise contact your HME provider.
Table 3: Ventilation alarms (not an exhaustive list)
Alarm name | Cause | Solution | |
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| The mains power cord | Reconnect the mains |
|
| ||
|
| ||
|
| has been disconnected. | power cord. |
Mains Disconnect |
|
| |
|
|
|
|
|
| The external battery cord | Reconnect the external |
|
| ||
|
| ||
|
| has been disconnected. | battery cord. |
Ext. Battery Lost | This alarm can be |
| |
|
| triggered only if an |
|
|
| external battery is |
|
|
| connected to your |
|
|
| device. |
|
|
| The charge level of the |
|
| |
|
| internal battery is low |
Low battery | (less than 20%). | |
Connect the device to the mains power supply without delay to recharge the internal battery.
|
| The internal battery is flat | Connect the device to |
|
| ||
|
| (charge level less than | the mains power supply |
Empty Battery | 5%). | immediately. | |
|
|
|
|
|
| A component in your | Reconnect the patient |
|
| ||
|
| ||
|
| patient circuit is wrongly | circuit. |
Connect Circuit | connected or is |
| |
|
| disconnected. |
|
|
|
|
|
Troubleshooting 19
