4. Troubleshooting
If Your Machine Does Not Operate As You Want
The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed.
Note
❒For further “Troubleshooting”, refer to the other manuals for this machine. See p.i “Manuals for This Machine”.
Problem | Causes | Solutions |
|
|
|
“Please wait.” ap- | This message appears | Wait for the machine to get ready. |
pears. | when you turn on the oper- |
|
| ation switch or change the |
|
| toner bottle. |
|
|
|
|
The display is off. | The machine is in Energy | Turn on the operation switch. |
| Saver mode. |
|
|
|
|
| The operation switch is |
|
| turned off. |
|
|
|
|
Nothing happens when the | The main power switch is | Turn on the main power switch. |
operation switch is turned | turned off. |
|
on. |
|
|
|
|
|
The user code entry dis- | Users are restricted by user | Enter the user code (up to eight dig- |
play appears. | management. | its), and then press the {OK}or {#} |
|
| key. |
|
|
|
Original images are print- | You may have loaded the | Load paper correctly. Load paper |
ed on the reverse side of | paper incorrectly. | into Tray |
the paper. |
| and bypass tray with the print side |
|
| down. |
|
|
|
The main power indicator | This occurs in the follow- | Check if the machine is communi- |
continues blinking and | ing case: | cating with a computer. |
does not turn off when | • The machine is commu- |
|
pressed. |
| |
nicating with external |
| |
|
| |
| equipment. |
|
|
|
|
Original images are print- | You may have loaded the | Load paper correctly. Load paper |
ed on the reverse side of | paper incorrectly. | into Tray |
the paper. |
| and bypass tray with the print side |
|
| down. |
|
|
|
37