Troubleshooting

 

 

Problem

Causes

Solutions

 

 

 

 

 

 

 

Misfeeds occur frequently.

The tray's side fences may

Check the side fences are locked.

 

 

 

not be locked.

p.42 “Changing the Paper Size”.

 

 

 

 

 

 

 

 

The tray's end fence may

Check the end fence is set properly.

 

 

 

not be set properly.

See p.42 “Changing the Paper Size”.

 

 

 

 

 

 

 

 

You may have loaded pa-

When using paper of a size that can-

 

 

 

per of a size not shown on

not be detected automatically, use

 

 

 

the paper size selector.

Tray Paper Settings to set the paper

 

 

 

 

size. See p.27 “Tray Paper Size:Tray

 

 

 

 

1–4” and p.59 “Copy Paper”.

 

 

 

 

 

 

 

An error message remains,

When a misfeed message

Clear misfed paper, and then open

 

 

even if misfed paper is re-

appears, it remains until

and close the front cover. See p.39

 

 

moved.

you open and close the cov-

“x Clearing Misfeeds”.

 

 

 

er, as required.

 

4

 

 

 

 

 

 

 

 

Cannot print in duplex

You cannot use paper in

For duplex printing, select Tray 1-4

 

 

 

 

mode.

the bypass tray for duplex

in copier mode or with the printer

 

 

 

printing.

driver.

 

 

 

 

 

 

 

 

[Off] is selected for [Duplex]

Select [On] for [Duplex] in Printer

 

 

 

in Printer Features.

Features. See “Paper Input: Duplex”

 

 

 

 

Printer/Scanner Reference.

 

 

 

 

 

 

 

You forgot your key opera-

—

Contact your service representative.

 

 

tor code.

 

 

 

 

 

 

 

38