What To Do If Something Goes Wrong
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4

Black Line/Stain

Check the platen cover and clean it if
dirty. See P.196 “Platen Cover”.
Check the exposure glass (contact
glass) and clean it if dirty. See P.196
“Exposure glass (contact glass)”.
Check the sheet of the optional docu-
ment feeder and clean it if dirty. See
P.197 “Sheet”.
Note
When black lines or stains still ap-
pear on prints even if you clean the
above, contact your service repre-
sentative.

Skipped Prints

If the machine is not used for a long
period of time or you change the color
drum unit, the ink on the drum might
dry causing print quality to deterio-
rate. To solve this problem, use Qual-
ity Start Mode. See P.76 “Quality
Start Mode— Regaining The Image Den-
sity When The Ink On The Drum Dries”.
When you get skipped print images
even if you use Quality Start mode,
perform the following procedure.
AOpen the front cover and pull out
the drum unit.
Reference
See P.87 “Changing The Color
Drum Unit”.
BWhile pressing the drum lock,
grasp the edge of the master
(white part of the master) and
peel it off.
CReturn the drum lock to its origi-
nal position.
DSet the drum unit until it clicks in
position and close the front cover.
TPEH101E
TPEH200E
TPEH091E