Troubleshooting

If you are encountering problems with the unit, please read the section below before assuming that there is a malfunction.

The piano cannot be switched on

Is the power cord properly connected? (p. 10)

No sound is produced

Is the [Volume] knob set to the minimum position? (p. 11)

Are headphones connected? (p. 12)

Is Local On/Off set to “Off”? (p. 32)

Demo songs do not play

Is Panel Lock on? (p. 30)

Metronome does not sound

Is Panel Lock on? (p. 30)

Buttons do not function

Is Panel Lock on? (p. 30)

Keyboard sound does not change

Is Panel Lock on? (p. 30)

Two sounds are produced when the keyboard is played

Is the keyboard in Dual Play mode? (p. 16)

The pitch of the keyboard sounds incorrect

Is the Master Tuning setting correct? (p. 26)

Is the Key Transpose setting correct? (p. 25)

Is the temperament or the Tuning Curve setting correct? (p. 28, p. 29)

Bass notes sound wrong/buzzing or vibration occurs

If you can’t hear the problem in the headphones: When playing at high volumes, resonance may occur in the piano itself or in objects near the piano. At times, other objects in the room, such as fluorescent lights or glass doors, could start vibrating. Such phenomenon becomes more prevalent when sounding the lower frequencies at high volume. To minimize such unwanted resonance, please observe the following:

-Locate the instrument so it is 10–15 cm away from walls.

-Reduce the volume.

-Increase the distance from the object that is resonating.

If you can hear the problem in the headphones: The problem may be for a different reason. Please contact your dealer.

In the upper range, the sound changes abruptly beyond a certain key

On an acoustic piano, notes in the upper one and a half octaves of the keyboard continue to sound until they decay naturally, regardless of the damper pedal. There is a difference in the timbre as well. Roland pianos faithfully simulate such characteristics of the acoustic piano. On the MP-500, the range that is unaffected by the damper pedal will change depending on the Key Transpose setting.

The pedals are not functioning, or function intermittently

Are the pedals connected properly?

Make sure the pedal cord is securely connected to the pedal jack on the back of the unit.

Can’t Record

Is Panel Lock on? (p. 30)

Is the [Demo Song/Key Touch] button’s indicator lit? Press the [Demo Song/Key Touch] button; the button’s indicator goes out (p. 13).

The metronome sound or count sound is not recorded.

The recorded performance has been deleted

The performance data that you recorded will disappear when the power of the MP-500 is turned off (p. 22).

If you record again after recording, the first-recorded performance will be erased (p. 22).

Sound is distorted

Is the [Volume] knob set to the maximum position? (p. 11)

<When the MP-500 is connected to an external device>

No sound is produced

Is the power to all equipment turned on?

Are the connections between MP-500 and the MIDI sequencer or the other external devices correct? (p. 31)

Is the MIDI channel setting correct? (p. 33)

Is the Omni On/Off setting correct? (p. 33)

Strange sounds (or two sounds) are produced when the MP-500 is played

With the sequencer’s “Thru” function on, the same notes may be sounded twice. Set the MP-500 to Local off

(p. 32).

The volume level of the instrument connected

to the Input jack is too low.

Could you be using a connection cable that contains a resistor?

Use a connection cable that does not contain a resistor.

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Roland owner manual Troubleshooting, When the MP-500 is connected to an external device

MP-500 specifications

The Roland MP-500 is a powerful and versatile digital piano tailored for both professional musicians and passionate hobbyists. Renowned for its rich sound palette and exceptional playing experience, the MP-500 combines advanced technologies with user-friendly features.

One of the standout features of the Roland MP-500 is its SuperNATURAL Piano technology. This innovative sound engine mimics the nuances of an acoustic piano, providing a highly authentic experience. Musicians can appreciate the natural decay of notes, responsive touch sensitivity, and dynamic range that reflects the subtleties of an experienced player. This technology also extends to a variety of other instrument sounds, creating a diverse sonic landscape for users to explore.

The keyboard action of the MP-500 is another remarkable characteristic. It boasts a PHA-4 standard keyboard with escapement, offering a weighted feel that emulates the touch of an acoustic piano. Each key is designed to respond dynamically to the player's touch, allowing for expressive playing whether performing delicate passages or powerful chords. This attention to tactile feedback makes the MP-500 an excellent choice for those who prioritize authenticity in their instrument.

Connectivity is a critical aspect of the Roland MP-500. It features a host of inputs and outputs, including USB, MIDI, and audio connections, which facilitate integration with music production software, recording devices, and external sound modules. The USB capability also allows for direct connection to computers, enhancing the versatility of the instrument for digital compositions.

In addition to its acoustic capabilities, the Roland MP-500 is equipped with a range of digital features. Users can access a library of onboard music styles and rhythms that can serve as accompaniment while practicing or performing. The built-in metronome and recording functions are invaluable tools for musicians looking to hone their skills or capture their creative ideas on the fly.

Furthermore, the MP-500 is designed for ease of use. The intuitive interface features a clear LCD display and dedicated controls that allow players to quickly navigate through sounds and settings, making it simple to customize the instrument to suit individual preferences.

With its combination of authentic sound, responsive action, extensive connectivity, and user-friendly interface, the Roland MP-500 is a standout choice for any musician seeking a high-quality digital piano experience. Its integration of acoustic piano nuances with modern digital technology positions it at the forefront of digital instruments, appealing to a broad audience of music lovers and performers alike.