PROBLEM
Cooking results are not what you expected
The display shows the last time of day set
POSSIBLE CAUSE
The range is not level.
The oven temperature seems too low or too high.
The oven was not preheated before baking.
The recipe has never been tested or is not from a reliable source.
The pan used is not the type or size recommended in the recipe.
There is not proper air circulation around pan when baking.
Cooking utensil does not fit the surface unit being used.
There has been a power failure.
SOLUTION
Level range. (See Installation Instruc- tions.)
Adjust the oven temperature control. (See “Adjusting the oven temperature control” on page 14.)
Preheat oven when called for in recipe.
Use only tested recipes from a reliable source.
Refer to a reliable cookbook for recom- mended pan type and size.
Allow 1lh to 2 inches
Pan should be the same size or slightly larger than surface unit being used.
Reset the clock. (See page 11.)
2. If you need assiitance . ..
Call our
and talk with one of our trained consultants. The cons&ant can instruct you in how to obtain satisfactory operation from your appliance or. if service is necessary, recommend a qualified service company in your area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative Roper Brand Appliances
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
3. If you need service . . .
Contact the dealer from whom you purchased the appliance or the authorized servicer in your area. For help finding an authorized servicer in your area, call our
4.If you are not satisfied with how the problem was solved . . .
l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of inde- pendent consumer experts that voices con- sumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer and Roper Brand Appliance warrantor have failed to resolve your problem.
Major Appliance Consumer Action Panel 20 North Wacker Driie
Chicago, IL 60606
lMACAP will in turn inform us of your action.
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